Banking / Financial Institutions

Cyprus

iSX Financial EU Plc

Computer Science

FinTech

Information Technology/Computers

ISX Financial EU Plc is a leading financial technology company that provides secure and efficient payment solutions. We are looking for talented individuals to join our team and help us continue to innovate in the fintech industry.&nbsp;As an Electronic Money Institution licensed by the Central Bank of Cyprus, we offer a wide range of financial services, including&nbsp;payments, e-money issuance, and identity verification. Our advanced anti-fraud and anti-money laundering systems ensure the highest level of security for our customers.&nbsp;We are a global company with offices in multiple countries, and our team is committed to delivering exceptional customer service and innovative solutions.&nbsp;Join us and be part of a team that's shaping the future of finance.&nbsp;The role:&nbsp;The Senior IT Systems Administrator is responsible for delivering efficient IT support, administering SaaS platforms, maintaining cloud and local infrastructure, and ensuring seamless IT operations across multiple office locations. This role focuses on process improvements, system optimisation, and project ownership while adhering to industry best practices.&nbsp;Key Responsibilities:&nbsp;IT Systems &amp; SaaS Administration<ul><li>Ensure the smooth operation and availability of IT systems and services.</li><li>Administer, deploy, and optimize SaaS platforms such as:<ul><li>Microsoft 365 (Exchange, Defender, Intune, Azure AD, SharePoint, Teams)</li><li>Enterprise applications in Azure (SSO integration, certificate renewal)</li><li>Internal developer platforms (IDP) and related cloud infrastructure tools.</li></ul></li></ul>&nbsp;IT Service Management (ITSM)<ul><li>Utilize Jira (or similar) to manage service desk tickets, track SLAs, and escalate issues as needed.</li><li>Ensure accurate logging of incidents, changes, and user requests in alignment with ITIL practices.</li></ul>&nbsp;&nbsp;Local Infrastructure &amp; Networking<ul><li>Maintain and troubleshoot local hardware and infrastructure.</li><li>Deep understanding of TCP/IP, routing, switching, VLANs, and firewall technologies.</li><li>Administer VPNs, VoIP/SIP systems, and core network services (DNS, DHCP, LDAP).</li><li>Oversee structured cabling, office printing systems, and physical security systems (including access control).</li></ul>&nbsp;IT Asset Management &amp; Vendor Relations<ul><li>Track and manage all IT assets across the organization.</li><li>Coordinate hardware lifecycle management and refresh cycles.</li><li>Build and maintain productive relationships with vendors and service providers.</li></ul>&nbsp;Documentation &amp; Process Optimization<ul><li>Document all system changes, incidents, and operational procedures.</li><li>Continuously assess workflows, identify risks, and suggest technical and procedural improvements.</li><li>Implement changes based on ITIL/industry best practices.</li></ul>&nbsp;Main Duties:<ul><li>Proven experience in enterprise IT systems administration and SaaS platform management.</li><li>Solid knowledge of both cloud infrastructure and on-premise systems.</li><li>Strong troubleshooting, documentation, and organisational skills.</li><li>Excellent communication skills and ability to work independently and collaboratively.</li><li>Troubleshoot and resolve IT-related issues in a timely manner, minimising downtime.</li><li>Establish and maintain IT policies and procedures that promote effective governance and risk management.</li><li>Collaborate with other departments to identify their IT needs and propose suitable solutions.</li><li>Foster a culture of continuous improvement and professional development within the IT team.</li><li>Oversee and manage all IT systems, including hardware, software, networks, and servers.</li><li>Ensure the availability, performance, and security of IT systems.</li><li>Regularly review and upgrade the company’s technology infrastructure to meet business needs.</li><li>Ensure the security of the company’s IT systems by implementing best practices for data protection, backup,&nbsp;and disaster recovery.</li><li>Monitor and respond to security incidents, threats, and vulnerabilities.</li><li>Collaborate with Operational Security to identify risks and perform remediation&nbsp;activities.</li><li>Lead IT projects from planning through implementation, ensuring they are delivered on time, within scope, and budget.</li><li>As part of a dynamic team, the successful candidate may occasionally support other functions within the department based on changing priorities or business needs.</li></ul>&nbsp;&nbsp;Experience &amp; Education:<ul><li>5+ years in system administration, IT operations, or systems engineering.</li><li>Experience in managing Microsoft 365 and Azure environments is essential.</li><li>Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or equivalent practical experience.</li><li>Experience in Linux administration is a plus.</li><li>Language requirements: (Greek/English proficiency).</li><li>Certifications: (e.g., Microsoft Certified: Azure Administrator, CCNA, RHCE) is a plus.</li></ul>&nbsp;Benefits:<ul><li>Private health &amp; life insurance plan fully sponsored by the company from day one</li><li>21 days of Annual Leave (reaching up to 30 days)</li><li>Birthday leave</li><li>Happy hour with drinks and snacks every Friday</li><li>Employee Training plans</li><li>Benefits card with exclusive discounts to shops, restaurants, private school etc</li><li>Sports Benefit participation scheme ( Platinum Package)</li><li>Employee Referral bonus</li><li>Internal cafeteria with barista, unlimited snacks, fruits, coffee </li><li>Performance Bonus</li><li>Employee wellness application ( mental, financial, nutritional )</li><li>Gaming Corner</li></ul>&nbsp;Apply now: <a href="https://onlinerecruitment.exelsyslive.com/?c=F7044C33-424A-4AE9-A9FF-410CE0637EC5&amp;v=2025/000069">https://onlinerecruitment.exelsyslive.com/?c=F7044C33-424A-4AE9-A9FF-410CE0637EC5&amp;v=2025/000069</a>&nbsp;

Senior IT Systems Administrator

Senior IT Systems Administrator

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