Περιγραφή εργασίας

POSITION SUMMARY:

The Attendant, Gaming Machines conducts cash operations (including – usage of fiscal cash equipment,  order of cash receipt and payment and processing of the cash documentation, keeping Cash journal,  cash storage, cash audit and compliance with the cash discipline). The Attendant, Gaming Machines  directly reports to the Supervisor, Gaming Machines and Senior Supervisor, Gaming Machines and Duty  Manager, Gaming Machines.



PRIMARY RESPONSIBILITIES:

• Accurately executes documents and forms, relating to his/her competence
• Recognizes regular customers and high stakes players
• Maintains friendly environment, which is pleasant for guests
• Promotes the advantages of hotel and casino loyalty program
• Welcomes all guests of the complex, informs them about available slot machines and game rules,  knows the games
• Explains content and advantages of loyalty program to customers
• Performs payouts, removes jammed tickets, fulfills other assignments essential in slots areas
• Is responsible for the creation of positive corporate culture, based on Company objectives, within  Slots and other departments
• Does one’s best to ensure that all the customers are served at the highest possible level every  time they come to the Casino
• When representing a Company, does one’s best so that all guests receive unique and positive  impressions and memories about their visit to the Casino
• Helps guests to master slot machines, available games and their rules
• Assists with carrying out of Casino promotional events
• Explains cashless technology (TITO) to the customers
• Maintains comfortable, pleasant, and safe environment for all guests
• Exchanges information with Supervisors and Managers on how to improve business activities and  services
• Creates and maintains inclusive working environment and ensures proactive teamwork with all the  colleagues
• Meets all the appearance requirements
• Bears responsibility for given out cash, accurate and well-timed execution of all operations,  including shift handover and balancing at the end of the shift
• Bear responsibility for cash and cash equivalents stock, accurate and well-timed execution of all  operations, including check of given out cash and balancing at the end of the shift
• Uses operating system for execution of operations and services rendering
• Accepts full financial liability for safety of entrusted monetary and material assets
• Carries out financial/money transactions of customers, credit cards services
• Accepts, calculates, keeps and gives out cash (in rubles and currency) and stock with due regard  to security requirements and safe-keeping of material assets
• Ensures flawless operation of cash register, on a regularly basis invite specialist to conduct  maintenance
• Monitors the actual cash against the balance in accounting program
• Studies the features of counterfeit banknotes – both national and foreign banknotes – for timely  detection and avoidance of getting into cash register
• Studies the banknotes counter and validator manuals
• Displays vigilance and exercise caution, timely informs the direct supervisor, Chief Accountant  and Surveillance & Security on all suspicious or alarm conditions, indicative of potential risk of  money and other assets loss
• Keeps business secrets and keeps a lid on information regarding the material assets storage  location and method, as well as their sending and receiving procedures

QUALIFICATIONS:

Experience

• Ideally has 1-2 years’ experience in a Casino Environment but is not necessary Experience in the Hospitality Industry will be considered an advantage

Education

• Secondary-level education

Skills  

• Greek and English conversational level is a must; any other language will be considered as a  strong advantage
• Excellent Customer service skills
• The ability to work in a team
• Computer hardware knowledge is a strong advantage

PERPERSONAL COMPETENCIES:

• The ability to work in a 24/7 operation and stand for long period of times
• Achieves agreed objectives and accepts accountability for results
• Displays a high commitment to delivering results
• Inspires others to achieve business objectives
• Communicates effectively
• Displays the highest level of integrity
• Ability to maintain discretion
• Self-motivated
• Approachable

Πώς να υποβάλετε αίτηση

If you are interested please send your CV to careers@melco-resorts.com.cy

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City of Dreams Mediterranean