Περιγραφή εργασίας

Here’s what you’ll be doing:

• Ensure compliance with ISO 22000, BRC, ADR and other applicable standards
• Plan and conduct supplier audits to assess compliance with applicable standards, regulations, and contractual requirements
• Identify non-conformities and develop corrective and preventive action plans, ensuring effective implementation and follow-up
• Provide consulting and advisory support to clients on improving quality systems, operational processes, and facility setup
• Support clients in implementing best practices in quality, food safety, and compliance standards (ISO 9001, ISO 22000, BRC, ADR)
• Deliver training sessions and guidance to client teams on quality, hygiene, and regulatory requirements
• Monitor progress of corrective actions and ensure timely closure of audit findings
• Manage and resolve client complaints, ensuring effective and timely solutions
• Ensure service delivery is aligned with SLAs, contractual obligations, and quality standards
• Support the setup, assessment, and optimisation of client facilities, ensuring compliance with operational and regulatory requirements
• Ensure alignment of operations with food safety, hygiene standards, and HACCP principles
• Establish, implement, and maintain the Integrated Management System (IMS) in line with ISO 9001:2015
• Maintain and control all quality, compliance, and audit documentation
• Coordinate internal and external audits and support certification processes
• Monitor supplier performance and compliance levels and identify risks
• Track and analyse KPIs related to quality, audit outcomes, and client satisfaction
• Undertake any additional responsibilities as may reasonably be assigned, in line with the scope of the role.

You need these qualifications:

• Fluent in English (written and verbal)
• Proficiency in MS Office Suite
• Proven experience in quality management, auditing, or operational consulting (supply chain, food, facilities, or similar industries)
• ISO 9001:2015 QMS Auditor / Lead Auditor (IRCA certified)
• ISO 22000 Internal Auditor certification
• Strong knowledge of BRC and ADR standards (mandatory)
• Solid understanding of food safety, hygiene, and HACCP principles
• Experience in supplier audits and compliance assessments
• Ability to identify non-conformities and implement corrective and preventive actions
• Strong communication and stakeholder management skills
• Ability to provide practical, solution-oriented recommendations to clients
• High attention to detail with a strong compliance mindset
• Willingness to travel

It would be nice if:

• You have exposure to international or maritime industry.
• Experience working with multinational or cross-cultural teams.

What we offer:

• Attractive salary with a 13th salary.
•  Annual performance-based bonus.
•  Provident Fund Plan.
• Financial Relief Program.
• Hybrid and flexible working arrangements after initial training.
• A modern workspace with fantastic conditions, including an in-house entertainment space.
• Continuous learning and development opportunities.
• Exciting company activities, including team outings, corporate events, inter-company hobby teams, and team-building activities.
• Wellness initiatives such as yoga classes, massage therapy sessions, discounted gym memberships,and in-house nutritionist.
• MCTC Benefit Card: including discounted prices at selected restaurants and rotisseries, discounted summer school, and many more benefits to be added.
• Enjoy a shorter workday on Fridays, leaving more time for relaxation.
• Fun, friendly, and talented colleagues from around the world.
• Generous leave policy: Start with 21 days of annual leave, increasing to 25 days after 4 years, plus 2 additional paid company holidays per year.

Πώς να υποβάλετε αίτηση

Click HERE to apply. Quality and Client Support Officer | Job Details

Please submit your CV in English. We can’t wait to meet you!

Κατηγορίες εργασίας

Σχετικά με την εταιρεία

MCTC Marine Ltd