Περιγραφή εργασίας

Back Office Supervisor

Our client, a service company providing services to an FX start-up, is currently seeking a Back Office Supervisor to join its growing team. The Back Office Supervisor will be responsible for overseeing global account opening, funding operations, and back-office activities, ensuring high standards of quality, compliance, and efficiency across all processes.

Responsibilities:

• Supervise the global account opening and funding team, including quality control of trading account openings, funding processes, and customer service activities
• Continuously analyze departmental activity, payment systems performance, suspicious activity, and adherence to KYC and AML procedures
• Implement operational protocols, productivity standards, quality controls, and customer service standards; conduct audits and support team managers in daily inquiries and issues
• Liaise with senior management to support decision-making for back-office operations and the setting of strategic goals
• Review and/or formulate internal policies and ensure their effective implementation within the department
• Oversee the procedures for customer account establishment, maintenance, and closure
• Collaborate with other departments to escalate and resolve operational issues
• Monitor and approve workflows, enhance internal systems, and propose more efficient operational procedures
• Assist in training relevant staff to ensure ongoing competence in line with CySEC, FCA, ASIC, and FSCA regulations
• Prepare daily, weekly, and monthly reports on funding activity and provide recommendations for improvements to senior management

Qualifications:

• University degree in Business Administration or a related field
• Minimum 5 years of experience in a similar role
• CySEC Advanced qualification will be considered an advantage
• Excellent command of English and Greek languages
• Excellent knowledge of Microsoft Office applications
• Advanced Excel skills will be considered an advantage
• Strong communication and interpersonal skills
• High attention to detail and a target-oriented mindset
• Demonstrated willingness to contribute to business growth

Benefits:

• Private health insurance
• 21 days annual leave & 5 days sick leave
• Learning & certification budget
• Employee recognition rewards
• Quarterly team events
• Team coffee and snacks

To apply follow this link: https://lscareerstudio.careers-page.com/jobs/e1e3e8c0-19c4-4de8-ab5f-e123a034fa7d

Πώς να υποβάλετε αίτηση

To apply follow this link: https://lscareerstudio.careers-page.com/jobs/e1e3e8c0-19c4-4de8-ab5f-e123a034fa7d

Κατηγορίες εργασίας

Σχετικά με την εταιρεία

LS Career Studio

LS Career Studio is a boutique recruitment consultancy brand operated by Loustylo Partners Ltd, a Cyprus-registered Private Employment Agency (Licence No. 580), based in Limassol.

We are built on a people-first philosophy, where individuals are not viewed as resources but as professionals with unique potential. Our approach focuses on meaningful, intentional recruitment, aiming to align the right person with the right role at the right time.

We specialise in professional, executive, and specialist placements across financial and legal services, corporate and regulated industries, construction and real estate, hospitality, and technology.

At LS Career Studio, we do not operate at scale. We work with depth and care, investing time to understand both clients and candidates to ensure genuine alignment and long-term success. Our success is measured not by volume, but by the quality of connections we create and the impact of each placement.

Website: https://lscareerstudio.careers-page.com/
Open Application: https://lscareerstudio.careers-page.com/open-application