Περιγραφή εργασίας

Key Responsibilities & Duties

1. Project Coordination & Lifecycle Management

• Manage digital transformation timelines, internal milestones, and resource allocation to ensure seamless project continuity.
• Maintain meticulous tracking of project deadlines, distribute comprehensive meeting minutes, and drive action items to completion.

2. Change Management & Internal Advocacy

• Serve as Delphi’s internal "product champion" to drive user adoption of new digital tools among faculty and administrative staff.
• Proactively address and mitigate staff resistance to new digital workflows by translating technical roadmaps into clear, department-specific benefits.

3. Process Analysis

• Identify, analyse, and document current manual workflows across Admissions, Academics, Finance, and Student Administration.
• Map current and future-state processes to guide the configuration of the Student Information System (SIS), Learning Management System (LMS), and other institutional software systems in line with academic and operational requirements.

4. Cross-Functional Collaboration & Consultant Liaison

• Collaborate closely with the external EdTech Consultant to translate strategic technology recommendations into practical internal action plans.
• Serve as the daily operational link between the core Delphi team, IT, Finance, Operations, and the Executive Team to eliminate bottlenecks.
• Influence cross-departmental activities to achieve targeted objectives.

5. Data Hygiene & Governance

• Oversee the integrity of historical data migration from legacy systems and manual processes into new systems.
• Establish and enforce strict data entry standards, ensuring high attention to detail in system inputs, data cleansing, and reporting.

Essential Requirements (Must Have)

• Bachelor’s degree in a technology-related field such as Management Information Systems (MIS), Information Technology (IT), Computer Science (CS), or a related discipline.
• 3+ years of experience in IT, project coordination, business analysis, or operations management roles.
• Strong process analysis, process mapping, and workflow documentation skills.
• High proficiency and hands-on experience working within Microsoft 365 and/or Google Workspace ecosystems (including collaboration tools, cloud storage, and shared documentation).
• Strong analytical skills with experience in data management, reporting, and maintaining data quality.
• Excellent organisational skills, with strong attention to detail and the ability to manage multiple priorities.
• Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
• Ability to work collaboratively across departments and build productive relationships with internal teams and external partners.

Preferred Qualifications (Nice to Have)

• Experience working with Student Information Systems (SIS), Learning Management Systems (LMS), CRM platforms, or other enterprise applications.
• Familiarity with APIs, system integrations, and digital platforms.
• Experience supporting website development or digital implementation projects.
• Experience with data migration, system implementation, or change management initiatives.
• Knowledge of higher education administrative processes and digital transformation projects.

Personal Competencies

• Strong problem-solving and critical thinking skills.
• Proactive, adaptable, resilient, and able to work independently in a fast-paced environment.
• Able to inspire others.
• A continuous improvement mindset with a genuine interest in technology-enabled transformation.
• Strong change leadership capabilities, with the ability to inspire others, encourage behavioral change, and support the development of new habits, routines, and practices that enable successful transformation.

Languages

• Very good command of both Greek and English, written and spoken, with the ability to communicate clearly with academic, administrative, technical, and external stakeholders.

What We Offer

• A collaborative and dynamic working environment at a forward-looking, evolving institution.
• The opportunity to work alongside specialized EdTech consultants and a passionate core team to shape Delphi's digital future.
• Competitive salary and professional development opportunities.

Πώς να υποβάλετε αίτηση

How to Apply

Interested candidates are invited to submit their CV to jobs@delphi.ac.cy.

Please include "Digital Transformation Application" in the subject line of your email.

Only shortlisted candidates will be contacted.

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