Περιγραφή εργασίας

Job Description

We're looking for a Dutch-speaking Customer Support Officer to join our team. You'll be the first point of contact for our Dutch-speaking clients, providing exceptional support and assisting them throughout the account verification (KYC) process.

What you'll do:

• Assist Dutch-speaking clients via phone, email, and live chat.
• Guide clients through the KYC process and explain documentation requirements.
• Follow up on pending or missing verification documents.
• Respond to account-related inquiries in a professional and timely manner.
• Work closely with internal teams to ensure a smooth client experience.

What we're looking for:

• Native or fluent Dutch (written and spoken).
• Good command of English.
• Previous experience in Customer Support is an advantage.
• Experience in Forex/Fintech is a plus.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organisational skills.

Why Join Us?

• Competitive salary.
• Dynamic, tech-driven Online Trading environment.
• Professional growth and development opportunities.
• Supportive and collaborative team environment.

If you're passionate about helping people and want to grow your career in the financial services industry, we'd love to hear from you!

Πώς να υποβάλετε αίτηση

Interested candidates should submit their CV via email to <michalis.p@whitetip.gr>

Κατηγορίες εργασίας

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Topright Trading Ltd