Operations & Support Manager
Περιγραφή εργασίας
Eurosuccess Consulting, is a Consulting Organization, based in Nicosia – Cyprus, active in European Union affairs, in particular in research, innovation and educational programmes.
Our Organization is now looking for a highly organized and motivated Operations & Support Manager, with strong administrative and coordination skills, to support our internal operations and assist in the implementation of our ongoing activities across EU-funded projects and national programmes.
Job Purpose
To provide comprehensive administrative, operational, and project support across the organization’s Corporate, EU Projects, and National Services departments. The Operations & Support Manager plays a key role in ensuring the efficiency, compliance, and quality of internal operations and externally funded initiatives by supporting the Managing Director, coordinating project logistics, assisting with funding application processes, and ensuring alignment with internal procedures and EU funding requirements.
Key Responsibilities
Support at Corporate Level
- Provide administrative and operational support to the Managing Director
- Ensure proper upkeep of office space and supplies, coordinating with vendors as needed
- Assist in the monitoring and maintenance of the organization’s quality and safety systems, ensuring compliance with internal procedures and external standards
- Maintain and update the organization’s CRM system to ensure accurate and timely information flow across departments.
Support to the Projects Department
- Assist in the administrative support of EU-funded projects (e.g., Erasmus+, Horizon Europe, CERV, Digital Europe)
- Assist with procurement and financial tracking procedures
- Contribute to the preparation of narrative and financial reporting for EU-funded projects
- Support project communication and dissemination efforts
- Provide logistical support for the implementation of project-related meetings, events, and seminars
- Liaise with external partners and service providers for the coordination of assigned tasks and documentation
Support to the National Services Department
- Provide administrative support for funding applications related to recruitment, training schemes, or other client-focused services
- Provide logistical support for the implementation of meetings, events, and seminars
- Organize meeting logistics, including the preparation and circulation of agendas, minute-taking, and follow-up on action points with relevant stakeholders.
Required Qualifications and Skills
- Bachelor’s degree in Business Administration, Management, European Studies, or a related field.
- Excellent command of English (written and spoken).
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with collaboration tools (e.g., Teams, Zoom, Google Meet, SharePoint) is a plus.
- Excellent organizational skills and attention to detail.
- Proven ability to manage multiple tasks and deadlines effectively.
- Professional attitude, discretion, and a collaborative mindset.
Desirable Competencies
- Previous experience in an administrative and/or project support role, preferably within EU-funded projects
- Experience with financial reporting procedures and basic accounting practices
- Experience in organizing and delivering logistical support for events, meetings, and seminars
- Familiarity with organizational quality assurance and safety standards (e.g., ISO), and data protection regulations (e.g., GDPR)
- Ability to work collaboratively in multicultural and interdisciplinary environments
- Interest in EU policy areas such as education, digital transformation, innovation, and social inclusion
Personal Attributes and Soft Skills
- Strong interpersonal and communication skills, with the ability to collaborate effectively across departments and with external partners
- High level of responsibility, discretion, and trustworthiness in handling sensitive information and tasks
- Adaptability and resilience when managing multiple priorities or shifting demands
- Proactive, solution-oriented mindset with attention to problem-solving
- Positive attitude, flexibility, and commitment to a team-based work culture
- Strong sense of ownership, accountability, and professional integrity
What We Offer
Flexibility & Time Benefits
- Hybrid work opportunities.
- Shorter working hours every Friday.
- 4-day work weeks throughout August, to promote rest and wellbeing during the summer period.
Leave & Personal Wellbeing
- Birthday leave – an additional day off to celebrate your birthday.
- Additional annual leave days based on years of service.
- Monthly additional leave for young mothers, during the first year of their child’s life.
- Voluntarism leave – supporting employees to participate in voluntary activities during working time, fostering personal growth, community contribution and wellbeing.
Financial & Employment Benefits
- 13th salary, in accordance with organisational policy.
- Provident Fund scheme.
- Bonus & Incentive Schemes - applicable to all positions, including annual or ad-hoc rewards based on performance, contribution and organizational goals.
Growth & Development
- Access to the internal Employee Empowerment and Support Programme, including coaching and wellbeing support.
- Opportunities for continuous learning and external professional development.
- Opportunities for national and international travel through EU-funded projects.
Starting Date, Duration, and Place of Position
- This is a full-time position with a six-month probationary period. The successful candidate is expected to become fully familiar with internal work processes and operate independently within the first three months.
Πώς να υποβάλετε αίτηση
Interested candidates should submit an updated CV and cover letter via email to info@eurosc.eu with the subject line:
“Operations & Support Manager – Application”.
Closing date for applications: The position will remain open until it is successfully filled.
Only those candidates who meet the required qualifications and skills will be contacted and invited for an interview.