LABS Tower is an award-winning, mixed-use development in the heart of Nicosia. Home to a curated mix of serviced apartments, co-working spaces, enterprise office floors, and member-exclusive amenities; including private lounges, a fully equipped gym, fine dining, and premium conference facilities; LABS Tower is more than a building. It is a community built around an elevated standard of living and working, designed to inspire productivity, ambition, and success.
Role
We are looking for a polished, people-first professional to join our team as a Receptionist / Community Associate. As the face of LABS Tower, you will be the first point of contact for our members and guests — setting the tone for the exceptional experience that defines our community. This is a full-time, on-site position based at Labs Tower.
Key Responsibilities
Manage the Tower’s front desk during operating hours, serving as the welcoming face of the building and upholding LABS Tower’s premium brand standards.
Greet and assist members, guests, and visitors with warmth, professionalism, and attention to detail.
Oversee visitor management in accordance with established security and access protocols.
Handle incoming and outgoing mail and deliveries efficiently and accurately.
Act as the primary point of contact for member enquiries, coordinating with the relevant internal departments to resolve operational, maintenance, and housekeeping matters.
Take ownership of member concerns, following through to ensure issues are resolved promptly and to the highest standard of satisfaction.
Support the coordination of events, community initiatives, and special projects as required.
Requirements:
A Bachelor’s degree (BSc) or equivalent qualification.
Full professional fluency in both English and Greek.
A natural communicator with a warm, enthusiastic disposition and a genuine passion for delivering outstanding service.
Proficiency in Microsoft Office Suite, including Outlook.
Prior experience in a front-of-house, receptionist, or customer-facing role is preferred.
