Περιγραφή εργασίας

The Icon, Limassol, is a high-rise residential building located in the heart of Limassol’s Tourist Area, just 100 meters from the sea. It comprises of 1–4-bedroom residences that are either used by their owners or rented out to guests.

 

As a key member of The Icon Front Desk team, the Receptionist will be responsible for welcoming residents and guests, managing check-ins and check-outs, responding to inquiries, and coordinating with internal departments to ensure a seamless and high-quality experience.

Additionally, the Receptionist will provide remote support for Sunset Gardens and serve as the liaison between guests and internal teams.

 

Key responsibilities:

• Be part of the Front Desk team and perform on-going front desk duties.
• Greeting and Welcoming guests, providing an optimal level of service and hospitality.
• Making and confirming reservations for guests either in person, via the telephone or online.
• Processing payments and issuing invoices
• Handling check-ins, check-outs, and reservations.
• Coordinating with internal teams to resolve guest requests and concerns in a quick, efficient manner.
• Completing any tasks or reports requested by the management.
• Having a clear understanding of the Rental Scheme and which apartments are involved.
• Working close with STAYS team and more specifically with the Reservation Team and handling reservation requests, special events, etc.

Knowledge & Experience:

• High School Diploma required. Qualification in Office Administration or Hospitality – related will be considered as an advantage.
• Previous experience of 1-2 years in customer service, reception or hospitality is preferred
• Comfortable using Microsoft Office and other computer software’s.
• Excellent customer service skills, with strong verbal written communication abilities in both Greek and English.
• Additional languages will be considered as an advantage.
• Strong interpersonal and problem-solving skills.

 

Working Hours:

• Schedule: Monday to Sunday, with two days off per week.
• Shifts: Five shifts per week, 8am to 5pm (including a 1-hour break).

 

What We Offer:

• Competitive salary plus 13th salary.
• Double pay for Sunday shifts.
• Performance-based bonus.
• 21 days of paid annual leave.
• 10 days of paid sick leave per year.
• Opportunities for growth and career advancement.
• Friendly and supportive work environment.

Κατηγορίες εργασίας

Σχετικά με την εταιρεία

Imperio Properties

Over the last few years, Imperio has reset the coordinates of contemporary living in Limassol, Cyprus, by developing distinctive properties that offer enhanced quality of life, superior design and incomparable value. With its remarkable properties, Imperio has achieved an enviable portfolio of success stories, which are the foundations of its reputation for delivering quality that is based on the high specifications built into every property. Since its establishment in 2004, the company’s goal has been unequivocal: to design and create properties that deserve their presence, each offering something unique and distinctive, for the benefit of society at large.