Περιγραφή εργασίας

The Icon, Limassol, is a high-rise residential building located in the heart of Limassol’s Tourist Area, just 100 meters from the sea. It comprises of 1–4-bedroom residences that are either used by their owners or rented out to guests.

As a key member of The Icon Front Desk team, the Receptionist will be responsible for welcoming residents and guests, managing check-ins and check-outs, responding to inquiries, and coordinating with internal departments to ensure a seamless and high-quality experience.

Additionally, the Receptionist will provide remote support for Sunset Gardens and serve as the liaison between guests and internal teams.

Key responsibilities:

• Be part of the Front Desk team and perform on-going front desk duties.
• Greeting and Welcoming guests, providing an optimal level of service and hospitality.
• Making and confirming reservations for guests either in person, via the telephone or online.
• Processing payments and issuing invoices
• Handling check-ins, check-outs, and reservations.
• Coordinating with internal teams to resolve guest requests and concerns in a quick, efficient manner.
• Completing any tasks or reports requested by the management.
• Having a clear understanding of the Rental Scheme and which apartments are involved.
• Working close with STAYS team and more specifically with the Reservation Team and handling reservation requests, special events, etc.

Knowledge & Experience:

• High School Diploma required. Qualification in Office Administration or Hospitality – related will be considered as an advantage.
• Previous experience of 1-2 years in customer service, reception or hospitality is preferred
• Comfortable using Microsoft Office and other computer software’s.
• Excellent customer service skills, with strong verbal written communication abilities in both Greek and English.
• Additional languages will be considered as an advantage.
• Strong interpersonal and problem-solving skills.

Working Hours:

• Schedule: Monday to Sunday, with two days off per week.
• Shifts: Five shifts per week, 8am to 5pm (including a 1-hour break).

What We Offer:

• Competitive salary plus 13th salary.
• Double pay for Sunday shifts.
• Performance-based bonus.
• 21 days of paid annual leave.
• 10 days of paid sick leave per year.
• Opportunities for growth and career advancement.
• Friendly and supportive work environment.

Κατηγορίες εργασίας

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Imperio Properties