Leonardo Hotels & Resorts Mediterranean is currently recruiting Receptionists to join our Front Office team at Leonardo Plaza Cypria Maris Beach Hotel & Spa.
Duties & Responsibilities
Perform arrivals, departures, and all Front Office procedures accurately and efficiently.
Ensure that all daily arrivals have their assigned rooms available at the scheduled check-in time.
Monitor pending arrivals and departures and report any issues to the Head Receptionist.
Maintain full knowledge of all hotel departments, opening hours, amenities, facilities, and special events (e.g., live music evenings, Cyprus Nights).
Receive complete handover information from the previous shift and ensure proper communication with the following shift.
Manage and monitor the cash float.
Check for outstanding maintenance issues and report them to the Head Receptionist. If issues remain unresolved, record them in the daily Maintenance Report.
Stay informed about current exchange rates and weather forecasts, and ensure that hotel brochures and information materials are available.
Monitor daily room availability to maximize sales opportunities, including room upgrades and achieving the best possible average room rate.
Follow all GDPR requirements and procedures to ensure the protection of guests’ personal data.
Qualifications & Requirements
Pleasant personality with a professional appearance.
Excellent command of the English language; knowledge of additional languages will be considered an advantage.
Diploma from a Hotel School or previous experience in a similar Front Office position.
We would be delighted to receive your CV through our direct application portal:
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