Role Overview
The Sales Consultant will be based in Nicosia and will be responsible for supporting the sale of electric vehicles to retail, corporate, and fleet customers. The role involves welcoming customers, presenting the vehicles, explaining product features, arranging test drives, following up with leads, and supporting the full sales process from first enquiry through to vehicle delivery.
The Sales Consultant will act as a key brand ambassador for the company and will be expected to deliver a professional, friendly, and high-quality customer experience in line with the company’s standards.
The Sales Consultant reports to the Sales Manager / Business & Operations Manager.
Key Objectives
· Support the achievement of monthly and annual vehicle sales targets.
· Provide an excellent customer experience at every stage of the sales process.
· Generate and follow up on leads from walk-ins, events, referrals, online enquiries, and test-drive bookings.
· Present the brand and vehicles in a professional and engaging manner.
· Maintain accurate records of customer interactions and sales activity in the CRM system.
· Support vehicle handover and after-sales follow-up to maximise customer satisfaction.
Key Responsibilities
· Welcome customers and visitors in a professional and friendly manner.
· Understand customer needs, preferences, budget, and intended vehicle use.
· Present and explain vehicle models, specifications, pricing, range, charging, warranty, and ownership benefits.
· Conduct vehicle demonstrations and arrange test drives in accordance with company procedures.
· Follow up with potential customers by phone, email, messaging platforms, and CRM.
· Convert enquiries and test-drive bookings into sales opportunities.
· Support customers throughout the sales process, including quotation preparation, order documentation, and delivery coordination.
· Assist with retail, corporate, and fleet customer enquiries.
· Work closely with management on pricing, offers, promotions, and stock availability.
· Maintain accurate and up-to-date customer records in the CRM system.
· Support marketing campaigns, launch events, showroom activities, mall displays, and other promotional initiatives.
· Ensure that vehicles and display areas are presented to a high standard at all times.
· Coordinate with logistics, administration, and after-sales teams to ensure a smooth customer journey.
· Follow up with customers after delivery to ensure satisfaction and identify future sales or referral opportunities.
· Maintain strong knowledge of the company’s vehicles, competitor models, EV market developments, and customer incentives.
· Comply with internal sales processes, brand standards, and company policies.
Required Qualifications & Experience
· Previous experience in sales, customer service, retail, hospitality, leasing, automotive, or a related customer-facing role.
· Strong communication and interpersonal skills.
· Confident, professional, and customer-focused personality.
· Ability to explain product features clearly and persuasively.
· Strong organisational skills and attention to detail.
· Comfortable working with CRM systems, Microsoft Office, email, and digital communication tools.
· Fluency in Greek.
· Good command of English.
· Valid driver’s licence.
Preferred Qualifications
· Previous experience in automotive sales or dealership environment.
· Experience with electric vehicles, leasing, mobility, or technology products.
· Knowledge of the Cypriot automotive market.
· Experience dealing with corporate or fleet customers.
· Interest in electric mobility, sustainability, and new automotive technologies.
Personal Attributes
· Positive, energetic, and proactive.
· Sales-driven, but with a consultative and customer-first approach.
· Reliable, punctual, and well-presented.
· Able to build trust quickly with customers.
· Comfortable working in a developing business environment.
· Willing to learn and grow with the company.
· Able to work independently while also contributing to the wider team.
Performance Indicators
· Number of customer enquiries handled.
· Number of test drives booked and completed.
· Conversion rate from lead to sale.
· Monthly vehicle sales achieved.
· CRM accuracy and follow-up discipline.
· Customer satisfaction and post-delivery feedback.
· Quality of vehicle presentation and customer experience.
What We Offer
· Competitive remuneration package comprising a fixed salary, a significant variable element through performance-based commission, a performance bonus and a 13th salary.
· Excellent career-growth opportunities within a newly established and expanding business, with the potential to take on greater responsibility and progress into more senior roles.
· Ongoing professional development and training opportunities.
· A pleasant and supportive working environment.
Οι ενδιαφερόμενοι υποψήφιοι παρακαλούνται να στείλουν το βιογραφικό τους στον Διευθυντή Ανθρώπινου Δυναμικού στο info@chrpv.com.
