Περιγραφή εργασίας

About Us
GRC Partners is a member of  Pnyx Hill, a rapidly scaling international boutique advisory Group specializing in Strategy, Governance, Risk, and Compliance (GRC). We support organizations operating in regulated industries such as finance, digital assets, Web3/blockchain, insurance, healthcare, and technology. Drawing inspiration from the historic Pnyx Hill in Athens, the firm emphasizes strategic clarity, disciplined execution, and long-term partnerships.
 

Headquartered in Abu Dhabi, UAE, with a growing presence in Dubai, Astana, Nicosia, Athens, and additional emerging markets, Pnyx Hill connects dynamic jurisdictions to deliver seamless advisory experiences across borders. The firm is dedicated to driving sustainable growth, managing reputational and regulatory risks, and empowering clients to achieve strategic objectives through high-impact advisory services.
 

About the role

The Senior Administration & Operations Associate is responsible for ensuring the smooth day-to-day operation of the Cyprus office while supporting the Group’s administrative, operational, people administration, and executive support activities.
 

This is a hands-on execution role requiring exceptional organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously. The successful candidate will oversee office administration, facilities coordination, people administration, CRM administration support, invoicing administration, vendor management, and executive support activities, ensuring the office operates efficiently and professionally at all times.
 

The role acts as the primary owner of the Cyprus office’s administrative operations and works closely with the Head of Administration & People, Chief of Staff, Finance, IT, Corporate Secretariat, and the wider leadership team across the Group.

Key Responsibilities

Office Administration & Operations

• Manage the day-to-day administrative operations of the Cyprus office, ensuring a professional, organized, and efficient working environment.

• Act as the primary owner of Cyprus office administration and support activities.

• Coordinate office maintenance, cleaning, repairs, and facilities-related matters.

• Manage meeting rooms, office calendars, visitor arrangements, and workspace bookings.

• Ensure meeting rooms are prepared for internal meetings, client meetings, workshops, and executive sessions.

• Liaise with building management, contractors, and external service providers.

• Monitor office subscriptions, service agreements, maintenance schedules, and renewals.

• Maintain office records, administrative trackers, and operational documentation.

• Support the implementation of Group administrative policies, procedures, and operational standards within the Cyprus office.

Administration & Executive Support

• Provide day-to-day administrative support across the business.

• Provide administrative support to members of the Executive Team as required.

• Coordinate document preparation, printing, scanning, filing, and record management.

• Support signature coordination and physical document handling where required.

• Support the preparation and coordination of meetings, presentations, reports, and business documentation.

• Coordinate travel arrangements, meeting logistics, and scheduling when required.

• Assist with administrative follow-up on actions arising from meetings and ongoing workstreams.

• Support ad-hoc operational and administrative projects assigned by the Head of Administration & People, Chief of Staff, or leadership team.

• Act as a central administrative point of contact between the Cyprus office and other Group offices when required.

People Administration & HR Support

• Coordinate employee onboarding and offboarding administration.

• Maintain employee records, personnel files, and HR documentation in accordance with internal policies and applicable requirements.

• Coordinate employment contracts, amendments, confirmations, and employee-related documentation.

• Maintain leave records, attendance records, and employee administration trackers.

• Support employee benefits administration, including medical insurance and related documentation.

• Coordinate interview scheduling, candidate communications, and onboarding logistics.

• Maintain people’s administration records and employee databases.

• Support the Head of Administration & People with administrative HR tasks and documentation as required.

Note: This role is responsible for HR administration and employee records management and does not include HR strategy, recruitment, performance management, compensation, payroll, or employee relations.

CRM Administration Support

• Support the maintenance and administration of CRM records.

• Assist with updating client, prospect, and opportunity information within the CRM.

• Support CRM data quality reviews and record maintenance activities.

• Generate standard CRM reports as requested by management.

• Coordinate with internal stakeholders to ensure commercial information is updated accurately and on a timely basis.

• Support CRM-related administrative processes and tracking activities.

Note: Ownership, configuration, governance, reporting design, and technical administration of the CRM remain with the relevant Group functions.

Invoicing & Administrative Support

• Prepare and issue client invoices in accordance with internal procedures.

• Maintain invoicing records and supporting documentation.

• Coordinate with the Finance team regarding invoice status and payment tracking.

• Maintain administrative trackers and records relating to invoicing activities.

• Support operational reporting and administrative record keeping as required.

Note: This role supports invoicing administration and does not own accounting, financial reporting, collections, treasury, or finance operations.

Vendors, Procurement & Office Logistics

• Manage office supplies, pantry inventory, and office equipment.

• Coordinate relationships with local suppliers, vendors, and service providers.

• Manage courier services and office logistics.

• Monitor office-related expenditure and submit supporting information to Finance.

• Maintain vendor records, procurement trackers, and maintenance schedules.

• Support the sourcing and administration of office-related suppliers and service providers.

Qualifications & Experience

• Bachelor’s degree in business administration, Management, Operations, Human Resources, or a related discipline preferred.

• Minimum 4–6 years of experience in administration, office operations, executive support, people administration, or a similar role.

• Experience managing office facilities, vendors, and administrative operations.

• Experience supporting employee administration, onboarding, employee records, and HR documentation.

• Experience working with CRM systems such as Zoho CRM, HubSpot, Salesforce, Microsoft Dynamics, and similar.

• Experience supporting invoicing administration and business administration activities.

• Excellent organizational and time management skills.

• Strong written and verbal communication skills in English.

• Proficiency in Microsoft Office and cloud-based collaboration tools.

• Ability to work independently while managing multiple priorities.

• High level of professionalism, discretion, and attention to detail.

• Experience within a professional service, consulting, financial services, or regulated environment would be considered an advantage.

What We're Looking For

We're looking for someone who:

• Takes ownership and follows through without constant supervision.

• Anticipates operational needs before they become issues.

• Is highly organised and thrives in a fast-paced environment.

• Communicates professionally with colleagues, clients, and external stakeholders.

• Enjoys bringing structure, order, and efficiency to daily operations.

• Is adaptable and comfortable supporting a growing international business.

What We Offer

• Competitive salary and performance-based career progression.

• Direct exposure to senior leadership and strategic business operations.

• A collaborative and professional working environment in Nicosia.

• Opportunities to contribute beyond traditional office management responsibilities.

• Exposure to international, multi-jurisdictional business operations.

• Long-term growth opportunities within a rapidly expanding advisory firm.

Location – Nicosia, CY

Πώς να υποβάλετε αίτηση

How to Apply
Interested candidates should send their CV at hr@grc.partners, quoting “Senior Administration & Operations Associate” in the subject line.

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GRC Partners Business Solutions Ltd