Telecommunications / Internet

Cyprus

epic ltd

Business Administration

CRM / Customer Experience

Product, UX/UI & Digital Design

Epic is one of the largest telecommunications companies in Cyprus and a member of a dynamic European family of telecommunications companies. With ability, innovation and agility at our core, we are offering a state-of-the-art network recognized by multiple awards in Cyprus.&nbsp;At Epic we take care of our people and we enhance a people centric and learning culture for your professional growth. We are always looking for ambitious employees to be a part of our award-winning organisation!Our team is growing so join us to take your career to the next level and become a part of our team of more than 350 professionals.&nbsp;The role:Are you passionate about technology, innovation, and creating exceptional customer experiences? We are looking for a Retail Product Manager to join our Retail Commercial team and play a key role in shaping and growing our consumer product portfolio.&nbsp;In this role, you will own the end-to-end product lifecycle, from identifying customer needs and defining product strategy to launching and optimizing products in the market. You will work closely with cross-functional teams including Technical, Sales, Service, Marketing, and Communications to deliver innovative solutions that drive customer satisfaction, business growth, and revenue performance.&nbsp;&nbsp;Your Responsibilities:<ul><li>Creating billing policies depending on the competition, readjustment of prices and legitimate profits for the company</li><li>Continuous follow-up of competition and tendencies of local market for products categories</li><li>Responsible for selecting the appropriate product mix depending on current trends of the market, the needs of consumers and through correct communication with the suppliers</li><li>Briefing of shops on the developments and the products that come or will come in the market</li><li>Managing the stock of products following company stock policies and manage the distribution process accordingly to all retail shops</li><li>Follow accurate and professional communication with suppliers for the best possible agreements</li><li>Creating promotional activities by cooperating with the Marketing, Communication Department and suppliers</li><li>Keeping up-to-date the ERP system with changes in products, new products, prices and descriptions of products</li><li>Keeping up-to-date the CRM system with changes in products, new products, prices and descriptions of products</li><li>Keeping up-to-date the digital signage system with changes in products, new products, prices and descriptions of products. Preparing and maintaining, monitors and TVs for the shops</li><li>Responsible of creating, maintaining promos/offers through Navision (POS Mix &amp; Match and POS Discounts)</li><li>Selecting information and material for the products communication planning</li><li>Maintaining the Merchandising standards to be followed by stores for Product placement</li><li>Briefing of shops on the developments and the products that come or will come in the market</li><li>Coordinate with cross-functional teams to support store renovations and new store openings, ensuring smooth execution and timely completion</li><li>Managing wholesale revenue based on company`s requirements</li></ul>&nbsp;Our proposition:<ul><li>Competitive remuneration package</li><li>Annual bonus scheme</li><li>13th salary</li><li>Attractive benefits with comprehensive medical and life insurances and provident fund</li><li>Company telecom products with free mobile and internet lines and exclusive discounts for our services with maximum monthly total value of 130 euros</li><li>Opportunity for a sustainable career and continuously building skills and expertise in a dynamic technology sector</li><li>Hybrid workplace model</li></ul>&nbsp;Your Profile:<ul><li>Bachelor’s degree in business administration or related field</li><li>3-5 years’ experience in product management specializing on product portfolios</li><li>A solid understanding of Internet technologies, products, services and business trends &nbsp;</li><li>Strong organizational and time-management skills</li><li>Proven communication and presentation skills including tact and diplomacy</li><li>Team player with the ability to coordinate people and activities across multiple functional disciplines</li><li>Excellent judgment and analytical skills.</li><li>Computer literate. Proficient in word processing and Excel</li><li>Excellent track record of developing and launching products</li><li>Ability to balance consumer needs with business priorities, and articulate the rationale behind decisions</li><li>Customer Experience Focused</li><li>Must be able to work under pressure</li><li>Fluent written and spoken Greek and English&nbsp;</li></ul>&nbsp;Interested to join a team of passionate professionals? Apply now! Send your CV to <a href="mailto:career@epic.com.cy">career@epic.com.cy</a> stating the job title in the subject line.

Retail Product Manager

Retail Product Manager

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