Sporting Goods / Sportswear 

Cyprus

PIS Fitness

Customer Service / Support

Shipping & Freight Logistics

Inventory & Stock Control

Customer Support &amp; Operations Specialist&nbsp;&nbsp;📍 PIS Fitness | Nicosia, CyprusPIS Fitness is looking for a friendly, organised, and people-oriented Customer Support &amp; Operations Specialist to join our team. The role combines customer service (online, by phone, and in-store) with order management, logistics coordination, and day-to-day operations support.&nbsp;Main Responsibilities:&nbsp;<ul><li>Handle customer orders online and on-site, and prepare them for local and international shipping&nbsp;</li><li>Plan the delivery schedule (company car provided) and coordinate daily with the technical and sales teams on tasks and weekly programs&nbsp;</li><li>Update the system with tracking numbers and keep customers informed&nbsp;</li><li>Reply to customer enquiries via email, phone, and in person at the shop&nbsp;</li><li>Handle challenging customers calmly and professionally, ensuring a positive resolution&nbsp;</li><li>Keep track of inventory and stock, and update the website accordingly&nbsp;</li><li>Place and follow up on orders from producers/manufacturers&nbsp;</li><li>Issue invoices and maintain accurate records&nbsp;</li><li>Organise storage areas and support overall logistics and organisation</li></ul>&nbsp;Requirements:<ul><li>Excellent communication skills in Greek and English (a must)&nbsp;</li><li>Polite, well-mannered, and great with people</li><li>Ability to handle challenging customer interactions with empathy and professionalism&nbsp;</li><li>Strong organisational skills and attention to detail</li><li>Valid driving licence&nbsp;</li><li>Reliable, punctual, and professional attitude&nbsp;</li><li>Interest in gym, fitness, and sports is considered a plus</li></ul>&nbsp;What We Offer:&nbsp;<ul><li>Stable full-time position&nbsp;</li><li>Company vehicle provided for deliveries during working hours&nbsp;</li><li>Working hours: 08:30 – 17:00 (including 30-minute lunch break)&nbsp;</li><li>Opportunity to work with premium fitness equipment and gym projects across Cyprus&nbsp;</li><li>Friendly and professional working environment</li><li>Employee discount on PIS Fitness products&nbsp;</li></ul>&nbsp;📩 Send your CV to jobs@pisfitness.com with the Subject Line "Customer Support" &nbsp;

Customer Support & Operations Specialist

Customer Support & Operations Specialist

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