Automotive Industry

Cyprus

Unicars

Customer Service / Support

CRM / Customer Experience

Service Support Center Operator&nbsp;At Unicars, your career is an opportunity driven by decades of automotive excellence in Cyprus.&nbsp;We’re proud to be recognized as a Great Place to Work® for six consecutive years and Best Workplace 2026, by our&nbsp;team of 200+ dedicated people&nbsp;across Cyprus. Guided by our values of&nbsp;integrity,&nbsp;teamwork, development, and responsibility, we’ve built an environment where you can innovate, collaborate, and grow.&nbsp;&nbsp;Here, you’re not just joining a company, you’re joining a culture that empowers you to shape your future and the future of mobility.&nbsp; &nbsp;&nbsp;Main Duties and Responsibilities: The employee will be responsible for:<ul><li>Providing telephone customer service in accordance with the manufacturers’ quality standards.</li><li>Proper allocation of tasks to the company’s workshops across Cyprus.</li><li>Ensuring the satisfaction and well-being of existing customers regarding their experience with Unicars, and maintaining the highest possible level of after-sales service.</li><li>Executing various promotional activities/campaigns, vehicle recall campaigns, or customer information campaigns.</li><li>Receiving, promptly handling, and ensuring the resolution of customer queries.</li><li>Managing various manufacturer platforms related to customer service.</li></ul>What You’ll Bring to the Team:&nbsp; We’re seeking someone who combines expertise with drive, personality, and purpose.&nbsp;<ul><li>Academic background in&nbsp;Business Administration&nbsp;or any other related&nbsp;fields will be considered an additional advantage.</li><li>At least 2 years of experience in customer service.</li><li>Experience in a similar position will be considered an advantage.</li><li>Very good command of Greek and English (both written and spoken).</li><li>Very good computer literacy and proficiency in basic IT software (MS Office).</li><li>A&nbsp;strong sense of responsibility.</li><li>Promptness and organizational skills.</li><li>Customer service-oriented attitude.</li><li>Effective communication and language skills.</li></ul>A competitive remuneration package will be offered according to qualifications and experience, including, among others, a 13th salary, Provident Fund, and other related benefits.&nbsp;Why We're a Great Place to Work:At Unicars, people come first. We foster a supportive, innovative culture and offer benefits designed to help you grow and thrive:<ul><li>Competitive salary package, including 13th salary&nbsp;</li><li>Bonus Scheme according to performance</li><li>Annual leave entitlement that increases with years of service&nbsp;</li><li>Friday afternoons off&nbsp;&nbsp;</li><li>Ongoing professional development and training opportunities&nbsp;</li><li>Group healthcare plan&nbsp;</li><li>Because family matters – paid maternity/paternity leave support</li><li>Provident Fund to support your future&nbsp;</li></ul>At Unicars, we are passionate about creating a workplace where people feel supported, valued, and inspired to grow. If you’re ready to take the next step in your career, we’d love to hear from you.&nbsp;You can submit your CV <a target="_blank" rel="noopener noreferrer" href="https://onlinerecruitment.exelsyslive.com/?c=B7A7527F-5825-4850-9028-D26AA0870735&amp;v=2022/013&amp;applynow=true">here </a>until 01/08/2026. Please note that only applications submitted through the link provided will be considered. Applications received through any other channel will not be reviewed.&nbsp;All applications will be treated as strictly confidential. &nbsp;

Λειτουργός Τηλεφωνικής Εξυπηρέτησης Πελατών (Call-Center Operator)

Λειτουργός Τηλεφωνικής Εξυπηρέτησης Πελατών (Call-Center Operator)

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