Tourism - Hotels

Cyprus

E. EVANGELOU HOTELS LTD

Business Administration

Hotel Management / Administration

About Vangelis Hotel &amp; Suites:Steps away from the iconic crystal waters of Fig Tree Bay in Protaras, Vangelis Hotel &amp; Suites is a modern, forward-looking resort where digital innovation meets deep-rooted family values. We don't just offer accommodation - we craft memorable, premium hospitality experiences built on genuine care and operational excellence.&nbsp;Joining our team means working in a hotel that values structure, innovation, and people equally - where your contribution directly shapes both internal performance and the guest journey.&nbsp;Key Responsibilities:As our Quality expert, you will blend strategic compliance with hands-on, tech-driven floor management:<ul><li>Compliance Leadership: Champion the execution and upkeep of our ISO management systems (i.e. 9001, 14001, 45001).</li><li>Sustainability Management: Drive eco-initiatives to maintain prestigious sustainability certifications. Proactively monitor environmental metrics (waste, energy, water).</li><li>Operational Audits: Conduct smart, data-driven operational checks and internal audits across all hotel departments to ensure flawless compliance.</li><li>Incident &amp; Crisis Response: Manage incident reporting and investigation follow-ups, deploying swift, effective corrective actions. Confidently coordinate the hotel's response to incidents, emergencies, and service disruptions.</li><li>Team Development &amp; HR Support: Empower our workforce by supporting onboarding, induction and training functions, and maintaining accurate records.</li><li>Duty Management: Step into the heart of the action during scheduled shifts as Duty Officer, resolving guest inquiries gracefully and handling operational disruptions with a solution-oriented mindset.</li></ul>&nbsp;Qualifications:<ul><li>&nbsp;Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.</li><li>2+ years of proven success in a hospitality setting, ideally with exposure to guest relations or operations.</li><li>Familiarity with quality standards, health &amp; safety regulations, and environmental laws. Practical knowledge of ISO frameworks (9001, 14001, 45001) is a strong plus.</li><li>Fluency in Greek and English (both written and spoken).</li><li>Excellent proficiency in MS Office and modern digital tools.</li><li>Outstanding interpersonal communication, sharp problem-solving skills, and the agility to multitask in a fast-paced environment.</li><li>Readiness to work evening shifts as part of the duty roster.</li></ul>&nbsp;What We Offer:We care for our team the same way we care for our guests. At Vangelis, you can expect:<ul><li>&nbsp;An attractive remuneration package</li><li>13th Salary guaranteed</li><li>A structured 5-day work week so you can recharge</li><li>Extensive, fully funded training opportunities and certifications to sharpen your skill set</li><li>A digital-forward, collaborative, and energetic environment where your voice is heard and your impact is visible</li></ul>Ready to Shape the Future of Hospitality?If you are a driven professional looking to elevate your career within an inspiring, modern environment, we want to hear from you!

Quality Officer

Quality Officer

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