Περιγραφή εργασίας

Location: Our team supports two retail locations in Limassol:

• Kolonakiou Shop - Spyrou Kyprianou
• Ypsonas Shop - Fidippidou street

Join #PrimetelTeam and be part of a growing organization where you will have the opportunity to make a real impact.

Start Your Professional Career with Our Customer Service Team:
 

Our Customer Service Team is the voice and face of our company. We are a large team spread across Cyprus, providing a friendly and dynamic environment to start your career. 

What will you be doing?

The Customer Service Representative role at Primetel Shops can be challenging. Here’s what you will be doing:

• Welcoming customers and creating a positive first impression.
• Identifying customer needs and recommending suitable solutions.
• Promoting and selling Primetel products and services.
• Processing sales and completing all related documentation.
• Assisting customers with billing, account, and service-related enquiries.
• Resolving issues efficiently and ensuring high levels of customer satisfaction.
• Contributing to the achievement of individual and store sales targets.

We are looking for someone who:

• Enjoys helping customers and providing friendly service.
• Has previous customer service experience, ideally in retail or hospitality.
• Is comfortable with sales and working in a commission-based environment.
• Has an interest in technology, mobile phones and the internet.
• Can work flexible shifts, including evenings and Saturdays. You’ll work 38 hours per week and receive your schedule in advance.
• Is fluent in Greek and English.
   

What we offer: 

• Competitive monthly earnings of €1,200–€1,500 (including commission) 💵
• Uncapped sales commission: our top-performing Sales Advisors earn over €3,000 per year in commission 💰
• Reward scheme for customer excellence 🏆
• 13th-month salary 🎉
• Provident fund 🏦
• Free home internet and TV package & unlimited mobile plan – worth over €1,000 per year 📱💻
• Paid time off for vacations 🏝️
• A day off on your birthday 🥳
• Paid sick leave - we hope you won't need it 🤒
• Employee perks and discounts 🎁
• Continuous learning opportunities (you'll never stop learning new things!) 📚
• Equal opportunities for career advancement within the company ⏫

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PRIMETEL PLC