Mito Investments Ltd

Waiters / Waitresses

Position: Hotel Waiter / WaitressDepartment: Food &amp; BeverageReports To: Restaurant &amp; Bar ManagerSummary of Position: The Hotel Waiter/Waitress is responsible for providing high-quality food and beverage service to guests in the hotel’s restaurant, bar, or banquet area. The role involves greeting guests, taking orders, serving food and drinks, and ensuring a pleasant dining experience while maintaining the highest standards of hospitality and cleanliness.&nbsp;Key Responsibilities and Duties:<ul><li dir="ltr">Greet and seat guests promptly in a friendly and professional manner.</li><li dir="ltr">Present menus, make recommendations, and answer questions regarding food and beverages.</li><li dir="ltr">Take accurate food and beverage orders and relay them to the kitchen or bar.</li><li dir="ltr">Serve food and drinks efficiently and according to hotel standards.</li><li dir="ltr">Check back with guests to ensure satisfaction and handle any complaints professionally.</li><li dir="ltr">Clear and reset tables quickly between guests.</li><li dir="ltr">Maintain cleanliness and organization in the dining area and service stations.</li><li dir="ltr">Process guest bills, handle cash or card payments accurately.</li><li dir="ltr">Assist with room service orders and banquet events when required.</li><li dir="ltr">Adhere to all hotel policies, safety procedures, and hygiene standards.</li><li dir="ltr">Collaborate with kitchen, bar, and housekeeping teams to ensure smooth service.</li></ul>&nbsp;Qualifications &amp; Skills:<ul><li dir="ltr">High school diploma or equivalent (hospitality training preferred).</li><li dir="ltr">Previous experience as a waiter/waitress in a hotel or restaurant is an advantage.</li><li dir="ltr">Excellent communication and interpersonal skills.</li><li dir="ltr">Strong customer service orientation and positive attitude.</li><li dir="ltr">Ability to work under pressure and handle multiple tasks.</li><li dir="ltr">Neat and professional appearance.</li><li dir="ltr">Flexibility to work shifts, weekends, and holidays.</li></ul>&nbsp;Benefit<ul><li>13th salary</li><li>Public holidays allowance</li><li>21 days annual leave</li><li>5 days a weekmeals provided</li><li>All year round opening&nbsp;</li></ul>&nbsp;How to Apply:Interested candidates are invited to submit their updated CV via email at&nbsp;<a href="mailto:info@mito-invest.com">info@serbellashotel.com</a>Don’t miss out on this opportunite! Trust yourself and grow with us!&nbsp;

Hotel Waiter / Waitress

Hotel Waiter / Waitress

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