Business Consulting 

Cyprus

Olinio Ltd

IT Support, Systems and Networks

Do you have experience in Level 1 or Level 2 IT support? Are you comfortable using remote support tools as well as providing on-site assistance at clients’ premises? If so, you may be a great fit for this opportunity. &nbsp;Our client is an IT outsourcing company seeking a dedicated&nbsp;IT Support Officer. Their mission is to help small and medium-sized businesses (SMEs) run smoothly by providing reliable and professional technical support. If you enjoy solving technical problems and assisting people with their IT needs, this role could be ideal for you. &nbsp;About the Company &nbsp;We are recruiting on behalf of a fast-growing IT support outsourcing company. Due to the onboarding of many new clients, they are expanding their team to ensure excellent service delivery. The successful candidate will be based at the company’s offices in Limassol, Cyprus. &nbsp;Responsibilities &nbsp;As an IT Support Officer, you will assist clients with a wide range of IT support activities, from basic troubleshooting to the installation and configuration of IT systems.Your key responsibilities will include:<ul><li>Troubleshooting IT issues for multiple clients via email, chat, and remote access</li><li>Installing, configuring, and maintaining desktops, laptops, and office equipment</li><li>Managing user accounts, access controls, and basic network setups</li><li>Monitoring systems, applying updates, and ensuring data backups are functioning properly</li><li>Documenting technical issues and resolutions to improve ongoing support efficiency</li></ul>RequirementsThe successful candidate should meet the following criteria:<ul><li>1–3 years of experience in IT support (Level 1 or Level 2)</li><li>Solid understanding of Windows OS, Microsoft Office 365, and basic networking</li><li>Familiarity with remote support tools such as TeamViewer, AnyDesk, or similar</li><li>Strong communication skills and a customer-focused mindset</li><li>Experience working with SMEs or in an outsourcing environment will be considered an advantage</li></ul>BenefitsThe company offers:<ul><li>Full-time, on-site position with standard office working hours</li><li>A welcoming and friendly working environment based in Limassol</li><li>Ongoing training and opportunities for sponsored further education</li><li>Biannual bonus appraisals in July and December to recognize employee contributions</li><li>21 days of annual leave plus 3 days of sick leave</li><li>Competitive salary based on experience</li></ul>&nbsp;Join a growing outsourced IT team supporting small and medium-sized businesses.Accept the challenge – join the team in Limassol!

IT Support Officer

IT Support Officer

RELATED JOBS