Retail - Electric / Electronics

Greece

Κωτσόβολος

Business Administration

📈 Our achievements in numbers 3,000+ People | 100+ Stores | 2 Logistics Centers – 77.000 sqm | 2 Call Centers | 2 Modern Training Centers | Kapaskill – our live, personalized learning ecosystem | 75,000+ hours of training per year | 400+ different roles &amp; 49 Business Units &nbsp;🎯 Our purpose Better Living. Everywhere. for Everyone!&nbsp;💼&nbsp;Your everyday work-life&nbsp;<ul><li>Monitor Total Support deadlines according to contract terms</li><li>Follow up pending cases awaiting spare parts</li><li>Communicate with Call&nbsp;Center, Complaints Admin,&nbsp;suppliers&nbsp;and repair partners to resolve issues and accelerate repair progress</li><li>Receive and deliver repaired products from suppliers and perform quantitative and qualitative receipt of customer products via courier or company-owned means</li><li>Update CRM/RMA repair status&nbsp;on a daily basis&nbsp;for active cases</li><li>Manage spare parts orders,&nbsp;monitor&nbsp;spare parts&nbsp;availability&nbsp;and check supplier spare part charges against approved offers</li><li>Characterize problematic products and inform Store Directors on repair progress issues where needed</li></ul>&nbsp;🚀&nbsp;As an ideal fit, you should have&nbsp;<ul><li>High school diploma or equivalent&nbsp;</li><li>Good computer literacy and confident use of Office tools&nbsp;</li><li>Knowledge of returns and repair procedures</li><li>Good understanding of SAP, RMA/CRM&nbsp;applications&nbsp;and Microsoft Dynamics</li><li>Strong follow-up,&nbsp;accuracy&nbsp;and attention to detail.&nbsp;</li><li>Customer-focused mindset and ability to coordinate effectively with suppliers, repair partners, Call&nbsp;Center, Complaints&nbsp;Admin&nbsp;and internal teams</li><li>Ability to manage multiple open cases and deadlines in a structured way</li></ul>&nbsp;💎&nbsp;What we offer&nbsp;<ul><li>Continuous training in new technologies and tools&nbsp;</li><li>Career development and growth opportunities&nbsp;</li><li>Competitive bonus scheme, performance-based&nbsp;</li><li>Group health/medical insurance package&nbsp;</li><li>Hybrid working model&nbsp;</li><li>Internal wellbeing actions&nbsp;&nbsp;</li></ul>&nbsp;⭐ Join&nbsp;#teamKotsovolos&nbsp;and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society.&nbsp;If you are interested, please apply through our career site: https://career.kotsovolos.gr/job-invite/5001/

Technical Admin - Pafos

Technical Admin - Pafos

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