Tourism - Hotels

Cyprus

Wavemaker Hospitality

IT Support, Systems and Networks

Wavemaker Hospitality is one of the leading hospitality groups in the Mediterranean, bringing together a dynamic portfolio of brands including Atlantica Hotels &amp; Resorts, Mare Resorts, Aphrodite Hills Resort, APHI Resorts, and AMOH, a Luxury Collection Resort, Rhodes.With more than 45 years of hospitality expertise, 50+ hotels, and over 500,000 guests annually, we continue to grow by investing in our people, innovation, and operational excellence.We are currently looking for a Junior IT Support Officer to join our IT team at our Headquarters in Limassol.&nbsp;The Role:&nbsp;The successful candidate will provide first-line technical support to users across the organization, ensuring the smooth operation of IT systems, hardware, software, and network services.This is an excellent opportunity for a motivated and technology-oriented professional who wishes to develop their career within a dynamic and fast-paced hospitality environment.&nbsp;Key Responsibilities:&nbsp;• Provide first-level technical support to end users via phone, email, and in person • Install, configure, and maintain computer hardware, software, printers, and peripherals • Assist with user account management, password resets, and access permissions • Troubleshoot hardware, software, and network-related issues • Support Microsoft 365 applications and other business systems • Monitor and maintain IT equipment inventory and asset records • Escalate complex technical issues to senior IT team members when required • Assist in the implementation of IT projects and system upgrades • Ensure compliance with company IT policies, security standards, and procedures • Document support activities and maintain accurate technical records&nbsp;Candidate Profile:&nbsp;• Degree or Diploma in Information Technology, Computer Science, or a related field • Previous experience in an IT support role will be considered an advantage • Basic knowledge of Windows operating systems, Microsoft 365, networking, and computer hardware • Strong troubleshooting and problem-solving skills • Excellent communication and interpersonal skills • Ability to work independently and within a team environment • Willingness to learn new technologies and develop technical skills • Good command of Greek and English • High level of professionalism, integrity, and confidentiality • Strong organizational skills and attention to detail&nbsp;What We Offer:&nbsp;• Competitive remuneration package • Career development opportunities within a growing hospitality group • Continuous learning and professional development • Collaborative and supportive working environment • Opportunity to be part of an evolving and people-focused organization

Junior IT Officer

Junior IT Officer

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