HORECA

Cyprus

Dominos Pizza 

Customer Service / Support

Call Center Operators 

Domino’s Pizza Cyprus is a growing vibrant company, part of the dynamic Domino’s worldwide pizza chain.&nbsp;We are seeking to recruit&nbsp;a&nbsp;Customer Support Representative&nbsp;for our Call Center in Nicosia.Key Duties &amp; Responsibilities<ul style="text-align: justify;"><li>Assist customers via telephone or other support channels, respond professionally to customer orders or inquiries and&nbsp;act as&nbsp;an ambassador&nbsp;for&nbsp;the Domino’s brand</li><li>Update customer related information on the Call Center software platforms</li><li>Resolve product or service complaints at first contract, if&nbsp;possible, by clarifying customer complaints, determining the cause of the complaint, selecting and explaining the best solution, expediting correction or adjustments, following up to ensure resolution and communicating any complaints or issues via the allocated procedures and channels</li><li>Call customers to&nbsp;gather&nbsp;feedback on their experience and communicate this feedback&nbsp;through&nbsp;the allocated procedures and channels</li></ul>Requirements, Knowledge, Skills and Abilities<ul style="text-align: justify;"><li>Native Greek speaker</li><li>Fluency in English</li><li>Previous experience in a Customer Service role&nbsp;is&nbsp;considered a significant advantage</li><li>Ability to stay calm under pressure</li><li>Excellent customer communication skills</li><li>Proven experience of PC and software applications</li><li>Ability to work effectively in a team</li><li>Excellent problem-solving capabilities</li><li>Punctual, hardworking and reliable</li><li>Show adaptability, resilience, efficiency, energy and initiative</li></ul>Interested candidates can send their CV to&nbsp;<a href="mailto:admin@dominos.com.cy" target="_blank">admin@dominos.com.cy</a>&nbsp;or call 26600427.

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