Telecommunications / Internet

Cyprus

Cablenet Communication Systems PLC

Computer Science

NOC Support Engineer<div style="text-align: justify;"> </div>Cablenet is seeking a highly motivated and skilled individual to join our team on a full-time basis based in Nicosia as a NOC Support Engineer.<div style="text-align: justify;"> </div>Responsibilities:<div style="text-align: justify;"> </div><ul style="text-align: justify;"> <li>Responsible for the first-line support of all production systems, services, and networks following pre-defined procedures and processes to resolve issues</li> <li>Interact with Cablenet's Engineers and Developers to troubleshoot issues</li> <li>Responsible for creating support tickets and escalating issues to the appropriate teams for resolution as well as notifying affected groups about impacting conditions</li> <li>Able to work any shift 24/7, including public holidays and weekends</li> <li>Recording actions in a concise and clear manner</li> <li>Generate reports as required by management</li> <li>Any other related duties that will be assigned from time to time by the Employer</li></ul><div style="text-align: justify;"> </div>Qualifications:<div style="text-align: justify;"> </div><ul style="text-align: justify;"> <li>University degree in Computer Science or other related fields</li> <li>Previous experience in a similar position will be considered an advantage</li> <li>Cisco Certified Network Associate certification will be considered an advantage</li> <li>Problem-solving skills</li> <li>Excellent communication skills</li> <li>Fluent in Greek and English</li> <li>Ambitious, dynamic, team-oriented, and social individual</li></ul><div style="text-align: justify;"> </div>We provide an appealing compensation package that includes opportunities for career advancement, all within a pleasant, dynamic, and inclusive work environment.<div style="text-align: justify;"> </div>Here are some of the benefits provided:<div style="text-align: justify;"> </div><ul style="text-align: justify;"> <li>13th salary</li> <li>Free Medical Insurance </li> <li>Insurance Plan with life benefit and serious illness allowance</li> <li>Training and Development through online platforms and on-the-job training</li> <li>Remote work opportunities</li> <li>Performance-based bonus</li> <li>Up to 25 days of annual leave</li> <li>Paid sick leave</li> <li>Wedding and childbirth gift</li> <li>Free fixed and mobile services</li> <li>We offer benefits and initiatives aimed at promoting a healthy work-life balance</li> </ul><div style="text-align: justify;"> </div>&nbsp;<div style="text-align: justify;"> </div>Please visit Cablenet’s website to submit your CV by January 12th 2025. All applications will be handled with the utmost confidentiality.

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