Computer science 

Cyprus

SOFTONE Technologies Ltd

Business Administration

Customer Service / Support

Office Administrator

SOFTONE Cyprus – a leading business software provider - is looking for a Customer Services Administration Assistant to join our team in Nicosia.&nbsp;The RoleThe Customer Services Administration role provides administrative support to Channel Support &amp; Custom Services Department by handling and redirecting all incoming calls and undertaking clerical tasks required to ensure the department’s smooth running.&nbsp;Your Role<ul><li>Greeting and welcoming clients and visitors&nbsp;</li><li>Managing and directing incoming calls and inquiries, ensuring prompt and accurate responses</li><li>Coordinating and scheduling appointments and meetings</li><li>Assisting in the preparation and distribution of documents, reports, and correspondence</li><li>Performing basic administrative tasks such as data entry, filing, and record keeping</li><li>Supporting various departments across the organization as needed</li><li>Characterizing and assigning all emails of the&nbsp;mail account</li><li>Handling all incoming calls to support queue</li><li>Checking and closing services documents</li><li>Responsible for contracts activation</li></ul>Qualifications &amp; Skills<ul><li>College degree in Business Administration or a related field</li><li>Excellent knowledge of MS office suite</li><li>Excellent knowledge of English language</li><li>Very good organizational and time-management skills</li><li>Strong written and verbal communication skills</li><li>Attention to detail, accuracy and ability to manage multiple priorities</li><li>Prior experience in a similar role will be considered an advantage</li></ul>Benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; An attractive remuneration package will be offered based on qualifications and experience.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 13th&nbsp;Salary&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provident Fund Program&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Yearly bonus upon achievement of Team targets&nbsp;HOW TO APPLY: If you are interested in this opportunity, please send your CV to <a href="mailto:info@softone.com.cy">info@softone.com.cy</a> with the subject line “Customer Services Admin” &nbsp;We look forward to hearing from you!

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