Building / Construction

Cyprus

Imperio

Business Administration

Customer Service / Support

Real Estate Sector

We’re seeking a dynamic Client Ambassador&nbsp;to join our sales team. If you’re passionate about providing exceptional customer service, enhancing customer experience, and driving results, this role is for you!&nbsp;Key Responsibilities:<ul><li>Act as the primary point of contact for clients, ensuring a seamless customer service journey with us.&nbsp;</li><li>Foster a positive client experience, providing support from the finalization of the agreement stage to after-sale assistance.&nbsp;</li><li>Serve as a liaison between internal departments, ensuring timely updates on the completion of the sales process, following up on client requests and open issues, and facilitating inter-departmental coordination throughout the sales cycle.</li><li>Develop and maintain client relationships by addressing their needs, concerns, and feedback promptly.</li><li>Demonstrate a comprehensive understanding of our property portfolio, including development projects, rental properties, and management services and internal processes, to effectively advise clients.</li><li>Address client issues, resolve complaints, and facilitate the efficient resolution of any challenges or concerns.</li><li>Collaborate with both internal and external team to meet client requirements.</li><li>Support the sales team in organizing events, open houses, or client appreciation activities to engage potential and existing clients.</li><li>Maintain accurate client records and ensure smooth communication between clients and internal teams.</li><li>Responsible for the CRM upkeeping and updating the sales team.&nbsp;</li><li>Collaboration with the Sales Director in reporting and presentation preparations.&nbsp;</li><li>Ensure smooth office management and administration of the sales office.</li><li>Perform other related duties as assigned by the management.&nbsp;</li></ul>What We’re Looking for:&nbsp;<ul><li>A bachelor's degree in Business Administration, Real Estate Management, Hospitality Management or a related field.&nbsp;</li><li>Minimum of 2 years in customer service, sales or real estate in a similar role.</li><li>Excellent written and verbal communication skills in both Greek and English.&nbsp;</li><li>Friendly, approachable, and professional with a passion for client service.</li><li>Strong problem-solving skills and the ability to address client concerns effectively.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li>Basic knowledge of property development, management and the real estate market in Cyprus is highly desirable.&nbsp;</li><li>Results-oriented and self-driven.&nbsp;</li><li>Excellent time management and multitasking skills.</li></ul>What We Offer:<ul><li>Competitive salary based on skills and experience.</li><li>13th salary as part of your compensation.</li><li>Opportunities for career growth and development.</li><li>A dynamic and supportive working environment.</li><li>An exciting opportunity to work within the real estate sector in a growing market.</li></ul>Ready to Join Us?If you’re ready to take your career to the next level, we’d love to hear from you! Submit your CV today at&nbsp;https://www.imperioproperties.com/careers/.

RELATED JOBS