Computer science 

Cyprus

CLOUDLAYER8 Limited

Computer Science

Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor the Company’s networks and services from NOC (Network Operations Center), using the network tools and systems·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure standard operating procedures are maintained and executed·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analyze alarms and trouble indicators to identify problem areas and escalate to appropriate parties·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform ticket management and assignment based upon urgency and issue·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Carry-out fast and efficient 1st level troubleshooting when issues are encountered·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Data center tasks including racking, cabling, etc.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow the company's security policies and procedures&nbsp;&nbsp;Requirements:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; University/Associate Degree in Computer Science or in a related field·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Basic Networking knowledge·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Basic Knowledge of &nbsp;MS Windows·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fluency in Greek and English (written &amp; spoken)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent customer service skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Availability to work in a 24/7 NOC shifts rotation schedule&nbsp;The following will be considered as plus:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good understanding and experience with Linux/Unix platform system administration·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good understanding of DNS concepts&nbsp;Applications:&nbsp;If you are interested in the above position, you can send your CV to careers@cl8.com quoting the associated job title. All Applications will be treated with the strictest confidence. Only successful applications will be contacted. All CVs are kept for one year and then destroyed.

NOC Engineer

NOC Engineer

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