Building / Construction

Cyprus

M.M. Makronisos Marina Limited

Business Administration

Real Estate Sector

Tourism Studies

As the East Tower Receptionist, you will play a key role in maintaining a smooth and efficient front desk operation. You’ll provide exceptional customer service, manage incoming correspondence, and ensure that all documents are properly organized and accessible according to the Sales Team’s guidelines.&nbsp;Role and Responsibilities<ul><li>Perform all duties and responsibilities in alignment with the role of East Tower Receptionist, maintaining a high standard of professionalism and discretion.</li><li>Welcome residents, guests, and visitors with warmth and professionalism, addressing inquiries and directing them to the appropriate departments or personnel</li><li>Manage incoming calls and emails efficiently, responding to inquiries or forwarding them as required.</li><li>Coordinate with internal departments to handle resident requests and ensure timely resolution.</li><li>Schedule and confirm appointments for management, clients, and service providers.</li><li>Assist residents with general information, service requests, and day-to-day support needs.</li><li>Oversee the coordination of package deliveries, ensuring timely notifications to residents.</li><li>Maintain accurate logs of visitor activity for security and reporting purposes</li><li>Perform administrative duties including document filing, data entry, and maintenance of resident records.</li><li>Arrange travel and accommodation for staff, clients, and visitors, and manage bookings for meeting rooms and common areas.</li><li>Monitor access to the East Tower and work closely with security personnel to maintain a safe and secure environment.</li><li>Distribute notices, updates, and announcements to residents as directed by management.</li><li>Maintain ongoing communication with property management regarding resident concerns and service updates.</li><li>Utilize software tools such as Microsoft Word, Excel, Outlook, PowerPoint, and Access to prepare documents, presentations, databases, and records.</li><li>Conduct internet-based research and liaise with official sources to gather required information.</li><li>Support due diligence processes on clients, including conducting Know Your Customer (KYC) checks and ensuring all required documentation is collected and up to date.</li><li>Maintain and update sales and customer databases, ensuring accuracy and confidentiality.</li><li>Provide after-sales support and follow up with residents and clients to ensure satisfaction.</li><li>Communicate feedback from residents and clients internally to help improve services and operations.</li></ul>Qualifications and Education Requirements&nbsp;Qualifications &amp; Education<ul><li>Minimum of 2 years of experience in a receptionist, customer service, or similar front-facing role.</li><li>High school diploma required; additional certification in office administration or hospitality is an advantage.</li><li>Fluent in both English and Greek; knowledge of Russian is considered an asset.</li><li>Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).</li><li>Familiarity with standard office equipment and administrative procedures.</li></ul>Skills &amp; Competencies<ul><li>Strong interpersonal and verbal communication skills with a customer-oriented approach.</li><li>Excellent organizational, planning, and time management abilities.</li><li>Ability to multitask and manage priorities in a dynamic, fast-paced environment.</li><li>High attention to detail and accuracy in all administrative tasks.</li><li>Strong problem-solving skills and the ability to remain calm under pressure.</li><li>Cooperative team player with a high level of professionalism and dedication.</li><li>Reliable, proactive, and self-motivated with a strong sense of responsibility.</li><li>Capable of maintaining confidentiality and handling sensitive information appropriately.</li></ul>Reporting: This position reports directly to the Head of Sales.&nbsp;Benefits: Join Ayia Napa Marina and enjoy a competitive remuneration package tailored to your experience, including Medical Insurance upon completion of probation. Take advantage of exceptional opportunities for career growth, professional development, and advancement within a prestigious and dynamic environment.&nbsp;If you meet the qualifications and are excited by this opportunity, please send your CV to: careers@marinaayianapa.com with the subject line EETR2025.

East Tower Receptionist

East Tower Receptionist

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