Cyprus

Deleteme Europe Ltd

Customer Service / Support

Computer Science

Cybersecurity & Data Protection

Key Responsibilities<ul><li>Provide timely and professional support via email, chat, and phone.</li><li>Assist customers with account setup, troubleshooting, and product guidance.</li><li>Manage CRM entries and workflows.</li><li>Document and escalate technical issues when necessary.</li><li>Maintain a high standard of customer service in line with Deleteme’s mission.</li></ul>Requirements<ul><li>Minimum of 3 years experience of customer support.</li><li>Demonstrated success in customer-facing roles.</li><li>Strong understanding of sales methodologies and cyber/privacy services.</li></ul>Qualifications<ul><li>Excellent written and spoken English (mandatory).</li><li>Strong computer literacy, including Microsoft Word and Excel.</li><li>Ability to troubleshoot and learn new tools quickly.</li><li>Strong communication and problem-solving skills.</li><li>A degree in IT, Computer Science, Cybersecurity, or a related field will be considered an advantage.</li></ul>What We Offer<ul><li>Competitive salary.</li><li>Laptop and mobile phone.</li><li>Fully remote and flexible working environment.</li><li>Career growth opportunities in privacy and online security.</li><li>The opportunity to be part of a fast-growing company with a meaningful mission.</li><li>Rest on the face-to-face meeting.</li></ul>

Customer Support Specialist

Customer Support Specialist

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