Retail - Food / Beverage / Consumer Goods

Lebanon

Joe & The Juice 

Branding Specialists

Business Development

Operations

Main Duties and Responsibilities: •&nbsp;&nbsp;&nbsp;&nbsp;Oversee and manage Bar Managers and Shift Managers to ensure optimal daily operations, consistent service quality, and strong team leadership. •&nbsp;&nbsp;&nbsp;&nbsp;Implement and maintain J&amp;TJ operational standards, including Daily Concept Workflow, stock control, shift planning, and customer experience. •&nbsp;&nbsp;&nbsp;&nbsp;Monitor sales performance, P&amp;L, and KPIs across stores, identifying opportunities to improve efficiency, profitability, and performance. •&nbsp;&nbsp;&nbsp;&nbsp;Overview recruitment, training, and development of managers and team members through continuous feedback and e-campus learning. •&nbsp;&nbsp;&nbsp;&nbsp;Ensure compliance with health, safety, and food hygiene regulations across all stores. •&nbsp;&nbsp;&nbsp;&nbsp;Work closely with Supply Chain, HR, and Marketing to ensure smooth coordination between departments and alignment with business goals. •&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with J&amp;TJ HQ to implement the brand’s operational guidelines and strategic updates. •&nbsp;&nbsp;&nbsp;&nbsp;Visit stores regularly to monitor quality, coach teams, and ensure operational excellence. •&nbsp;&nbsp;&nbsp;&nbsp;Support new store openings, including setup, staffing, and training to ensure a seamless launch aligned with brand standards. •&nbsp;&nbsp;&nbsp;&nbsp;Ensure all business cases, operational reports, and commercial activities are maintained through the J&amp;TJ retail. •&nbsp;&nbsp;&nbsp;&nbsp;Uphold and protect the J&amp;TJ brand values, ensuring a strong local market presence and customer experience consistency.&nbsp;Expectations: •&nbsp;&nbsp;&nbsp;&nbsp;Build and maintain a high-performing operational structure with clear leadership at each store level. •&nbsp;&nbsp;&nbsp;&nbsp;Drive the commercial agenda, focusing on sales growth, waste control, and sustainable profitability. •&nbsp;&nbsp;&nbsp;&nbsp;Ensure alignment between the local market and J&amp;TJ HQ, participating in quarterly business reviews and reporting updates. •&nbsp;&nbsp;&nbsp;&nbsp;Act as a role model who leads by example, maintains brand integrity, and fosters a positive, inclusive culture. •&nbsp;&nbsp;&nbsp;&nbsp;Demonstrate hands-on leadership with frequent store visits and direct engagement with teams.&nbsp;Position Requirements: Education: •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in Hospitality Management, Business Administration, or equivalent. •&nbsp;&nbsp;&nbsp;&nbsp;Food Safety / HACCP certification preferred.&nbsp;Qualifications/Skills: •&nbsp;&nbsp;&nbsp;&nbsp;Strong leadership and people management experience. •&nbsp;&nbsp;&nbsp;&nbsp;Proven ability to manage multi-unit F&amp;B operations. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent analytical and financial acumen (P&amp;L, cost control, KPI analysis). •&nbsp;&nbsp;&nbsp;&nbsp;Strong communication and organizational skills. •&nbsp;&nbsp;&nbsp;&nbsp;Tech-savvy; proficient in MS Office and operational systems (WP2, retail.joejuice.com). •&nbsp;&nbsp;&nbsp;&nbsp;Fluent in English &amp; Greek.&nbsp;Experience: •&nbsp;&nbsp;&nbsp;&nbsp;Minimum 10–12 years in F&amp;B, with at least 6 years in multi-unit management. •&nbsp;&nbsp;&nbsp;&nbsp;Experience working within franchise structures or international brands preferred.&nbsp;Key Competencies:&nbsp;&nbsp;&nbsp;&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Operational excellence and attention to detail. •&nbsp;&nbsp;&nbsp;&nbsp;People-oriented leadership and motivation. •&nbsp;&nbsp;&nbsp;&nbsp;Commercial awareness and business development mindset. •&nbsp;&nbsp;&nbsp;&nbsp;Strong problem-solving and decision-making skills. •&nbsp;&nbsp;&nbsp;&nbsp;Adaptability and ability to thrive in a fast-paced, growth-oriented environment. &nbsp;

Operations Manager

Operations Manager

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