Tourism - Hotels

Cyprus

City of Dreams Mediterranean 

Security Guards & Patrol Staff

MELCO Resorts &amp; Entertainment in Cyprus&nbsp;POSITION SUMMARY:The Officer, Security monitors all activities on the Casino premises to ensure the safety and security of customers, staff and company property and for providing effective support to all departments.&nbsp;PRIMARY RESPONSIBILITIES:<ul><li>Maintains an effective relationship with staff and customers within the work environment by presenting a professional image and dealing with incidents in a discreet and confidential manner appropriate to the situation</li><li>Effectively manages and maintains own quality of work performance conduct and attitude, completing all tasks as directed</li><li>Contributes to the effective functioning of the Team and the Department</li><li>Uses cultural awareness and understanding, whilst maintaining effective standards of written and verbal communication with staff and customers in the workplace</li><li>Operates basic security equipment, to support and complete any operational needs</li><li>Ensures a safe and secure environment for staff and customers by performing patrols and static security functions at assigned posts and areas and assisting other Departments in this function</li><li>Takes appropriate action to prevent loss or damage to the property and responds to all emergencies and alarms as requested and directed</li><li>Monitors the access/exit of persons from premises when assigned and provides support to others in this function when directed</li><li>Monitors and manages crowd levels within the work environment</li><li>Effectively participates in the emergency management plan and responds on potential safety hazards including fire alarms, emergency situations and site evacuation</li><li>Maintains and applies skills to deal with conflict situations that occur within the work environment in an appropriate manner and as per the company’s and department’s standard operating procedures</li><li>Escorts and/or carries valuables as assigned or directed. Valuables may include the transportation of construction equipment and other related products</li><li>Supports visits of VIPs by escorting, performing baggage control, providing logistics support and security oversight</li><li>Performs all duties as directed by the Supervisor, Security or the delegated authority and in accordance with all Policies and Procedures, laws and regulations applicable to the Department</li></ul>&nbsp;KEY PERFORMANCE INDICATORS:<ul><li>Cultural Understanding</li><li>Demonstrated knowledge of the security role</li><li>Demonstrated intimate knowledge of associated buildings and property</li><li>Demonstrated teamwork</li><li>Demonstrated ability to stay in assigned work area</li><li>Demonstrated ability to ensure start, finish &amp; break times are adhered to</li><li>Demonstrated appropriate problem-solving skills to linguistic differences</li></ul>&nbsp;Education &amp; Experience<ul><li>Experience in Customer Service and/or Security Officer duties</li><li>Demonstrated teamwork </li><li>Fluency in Greek and English, other languages are an advantage</li><li>Security qualifications will be considered as an advantage</li></ul>&nbsp;Skills / Competencies<ul><li>High commitment to delivering customer service</li><li>Encourages team spirit</li><li>Communicates clearly and effectively</li><li>Displays a high level of integrity</li><li>Maintains discretion</li><li>Self-motivation towards personal performance and career development</li><li>Maintains professional image and preventive attitude towards any hazardous actions</li></ul>&nbsp;PERSONAL COMPETENCIES:<ul><li>Ability to work shifts in a 24/7 operation and stand for long periods of time</li><li>Motivated to adapt to a dynamic, fast paced and crowded environment</li><li>Is trustworthy, well presented, outgoing and self-motivated</li><li>Demonstrates a high commitment to delivering results</li><li>Achieves agreed objectives and accepts accountability for results</li><li>Displays the highest level of integrity</li><li>Presents a high commitment to improving customer service</li></ul>&nbsp;If you are interested please send your CV to <a href="mailto:careers@melco-resorts.com.cy">careers@melco-resorts.com.cy</a>

Officer, Security

Officer, Security

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