Tourism - Hotels

Cyprus

Louis Hotels Plc Co Ltd

Customer Service / Support

&nbsp;Louis Hotels, a chain of 25 hotels &amp; resorts with over 80 years of experience in the hospitality industry, is seeking a dynamic and experienced professional to join our team in Paphos Imperial Island Resort as the Host/Hostess&nbsp; and contribute towards our commitment to excellence in hospitality.&nbsp;Main Responsibilities:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Meet and greet guests and escort them to their designated tables with at most professional manner.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure that the guests receive excellent customer service.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide guests with information and any assistance as requested.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure complete and consistent cleanliness of the host/hostess area.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cater to guests who require extra attention·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Process customer transactions accurately and efficiently, handling cash, credit, and debit card payments.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Maintain a balanced cash register, ensuring accurate cash handling and reporting discrepancies when they occur.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Answer customer inquiries regarding menu items, specials, and payment methods. &nbsp;Job Requirements:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication and interpersonal skills with a guest service mindset.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent command of the English language. Knowledge of any other language will be considered an advantage.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Previous experience in a cashier or customer service role is preferred.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to handle transactions with attention to detail and accuracy.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exceptional guest service mindset.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Willingness to work during peak hours, including nights, weekends, and holidays.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; EU Nationality or eligibility to work within the EU.&nbsp;Applications:Interested applicants are kindly requested to submit their Curriculum Vitae, mentioning the title of position, to the e-mail address: <a href="mailto:recruitment@louishotels.com">vacancies@louishotels.com</a>, no later than June 2nd, 2026.&nbsp;***All applications will be treated in strict confidence***

Host/Hostess

Host/Hostess

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