Περιγραφή εργασίας

Job Description

Company: Digipro Education Limited / FUNecole® Education Limited
Location: Paphos, Cyprus, candidates must be able to work locally
Working Hours: 08:00–13:00 & 14:00–17:00
Bonus: Bi-annual performance-based bonus
Reporting to: CEO

We are seeking an experienced and strategic Chief Operating Officer (COO) to lead the day-to-day operations of Digipro Education Limited and FUNecole® Education Limited. This is the first COO position in the company. The successful candidate will build the operational structure from the ground up, organising departments, processes, systems and reporting so that the company can grow in a scalable and efficient way. Working directly with the CEO, the COO will turn the company’s strategy into clear plans, priorities and results.

Key Responsibilities

Building the Operational Structure

●      Review how the company currently operates and design a clear operating model, organisation structure and reporting lines.

●      Define roles, responsibilities and workflows for every department: commercial, seminars, content and platform, and administration.

●      Write down and standardise the core procedures (SOPs), from organising seminars to content production and onboarding new clients.

●      Choose and roll out the tools the company needs, such as CRM, project management, document management and internal communication tools.

Operations Management

●      Oversee the daily operations of all departments and make sure work is delivered on time, within budget and to a high standard.

●      Oversee the planning and delivery of professional seminars, including HRDA (ΑνΑΔ) approvals and requirements, instructors, logistics and quality control.

●      Coordinate operations for the FUNecole® platform, including content production, platform updates, customer support and partner onboarding.

●      Manage relationships with key suppliers, contractors and service providers.

Strategy, Planning & Performance

●      Work with the CEO to turn the company's vision into annual operational plans, objectives and budgets.

●      Set KPIs for each department, track performance, and prepare regular management reports and dashboards.

●      Identify inefficiencies and risks, and lead continuous improvement and cost-control projects.

●      Lead the operational side of international expansion, partnerships and funded projects (e.g. Erasmus+).

People & Team Leadership

●      Lead, coordinate and support team leads and staff, and build a culture of accountability and collaboration.

●      Work closely with the HR Manager on workforce planning, recruitment, onboarding and performance management.

●      Run regular operational and team meetings and make sure communication across the company is clear.

Finance & Compliance

●      Prepare and monitor operational budgets together with the CEO and the accountants.

●      Make sure the company meets legal, regulatory, GDPR, health & safety and quality requirements.

●      Oversee contracts, insurance, licences and other company administration.

Requirements

●      At least 7 years of professional experience, including at least 3 years in a senior operations or management role.

●      Proven experience setting up or scaling operations, processes and teams in a growing company.

●      Strong leadership, organisational and project management skills, with experience managing teams.

●      Solid understanding of budgeting, KPIs and business reporting.

●      Very good knowledge of digital tools and systems (CRM, project management software, MS Office / Google Workspace).

●      Excellent command of Greek and English, written and spoken.

●      Bachelor's degree in Business Administration, Management or a related field.

●      Strategic thinking combined with a hands-on, solution-oriented approach.

Nice to have

●      Experience in education, training, EdTech or professional services.

●      An MBA or Master's degree.

●      Experience with HRDA (ΑνΑΔ) seminar processes or EU-funded projects.

What We Offer

●      A senior leadership role with real influence on the company's growth and direction

●      The opportunity to build the operational function from day one

●      A competitive remuneration package with performance-based incentives

●      A dynamic, growing educational environment with international exposure

An attractive remuneration package, including performance-based incentives, will be offered to the successful candidate, along with the opportunity to develop skills and knowledge in a dynamic and growing educational environment.

Πώς να υποβάλετε αίτηση

How to Apply

Interested applicants can forward their CVs to hr@digipro.com.cy, ensuring to include the reference code COO26 in their application. All applications will be treated in strict confidence. Due to the high volume of CVs received only successful applicants will be contacted.

Κατηγορίες εργασίας

Σχετικά με την εταιρεία

Digipro Education Limited