We are looking to hire a talented Junior Technical Support Engineer for our Security & Smart Home Division.
The position involves providing technical support to our B2B customers for the Security & Smart Home products distributed by the company in the Cyprus market. Some of the major brands are: Dahua, Ajax Security, Sonoff, Reolink, Woox etc
Duties and Responsibilities
Provide inhouse technical support and service by phone, email or in person to customers for the products concerned
Regularly update your knowledge about the products offered by the company and the relevant technologies involved
Provide before sales advice to customers and assist with the selection and planning of solutions for small and medium size projects
Provide after sales support for products and be involved in the process of the repair and/or programming of faulty equipment in consultation with manufacturers
Required Skills
Good knowledge of networks and networking equipment
Previous experience of at least 2 years with CCTV & Smart Home Products
Customer Service Oriented
Team Player
Excellent knowledge of Greek and English languages
Good knowledge of Microsoft Office
Job Information
Monday to Friday 8.00 am – 5.00 pm
Salary Range: €1,700 to € 1,900 (based on Knowledge and Experience)
Yearly Bonus based on achieving company targets
Provident Fund
Regular training provided by company’s vendors and relevant organizations
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