Περιγραφή εργασίας

The Role:

We are seeking a passionate, experienced, and detail-oriented Product Manager to own the strategy, delivery, and continuous optimization of client-facing money movement experiences. You will be responsible for making deposits, withdrawals, internal transfers, and related funding journeys simple, reliable, compliant, and successful across supported payment methods and jurisdictions. Your focus will be on maximizing funding conversion, reducing client friction, improving transaction completion rates, and delivering a seamless experience from initiation through successful completion.

You will own the complete client funding lifecycle, including first-time and repeat deposits, withdrawals, internal transfers, deposit verification flows, failed transaction recovery journeys, and integration with adjacent products. Working closely with Payments, Engineering, Compliance, Operations, Customer Support, Business Development, and other product teams, you will translate client and business needs into a clear product strategy, prioritized roadmap, measurable outcomes, and high-quality experiences.

The main responsibilities of the position include:

• Own the client facing funding product, driving the delivery and continuous improvement of deposits, withdrawals, wallets, and money movement experiences.
• Deliver simple, consistent client funding journeys across card payments, bank transfers, e-wallets, local payment methods, open banking, and alternative payment methods.
• Manage and adapt client funding products across countries, currencies, payment methods, and regulatory jurisdictions to meet local client and business needs.
• Map and optimize end-to-end funding client journeys, from first-time funding to repeat transactions, withdrawals, verification, and failed-transaction recovery.
• Define and maintain the product vision, strategy, prioritized roadmap, requirements, and success metrics for client-facing funding products.
• Drive measurable improvements in funding conversion, transaction completion rates, client satisfaction, and operational efficiency.
• Ensure funding experiences comply with AML/KYC requirements, Source of funds verification, Payment provider regulations, Regional regulatory obligations
• Work with the Payments and financial risk teams to balance regulatory requirements with client experience goals.
•  Act as the liaison between the Product Team, Project Management, Business Intelligence, IT, Business Development, and Management to prioritize tasks and organize the full project delivery lifecycle, including business functional testing.
• Use data, experimentation, client research, and funnel analysis to identify funding friction, prioritize opportunities, and guide product decisions.
• Monitor product performance and make adjustments to ensure the company’s overall targets are met.
• Collaborate with development teams to track the progress of committed features and ensure that client requirements are met.
• Communicate product roadmaps and performance indicators periodically to key stakeholders.

•  Show initiative and suggest ideas to increase the company’s trading volume.

   

  Main requirements:

• BSc/MSc in Business Management, Computer Science or related field.

• At least 3 years of experience as a Product Manager in online trading, fintech, banking, digital wallets, payments, e-commerce, or another regulated financial services environment.

• Fluency in English with excellent verbal and written communication skills.

• Exceptional analytical skills, logical reasoning, and conceptual thinking.

• Excellent interpersonal and team collaboration skills, with the ability to secure buy-in from stakeholders across departments.

• Results-driven, with the ability to overcome challenges, prioritize tasks, and act proactively in a fast-paced environment.

• Excellent communication and presentation skills.

• Ability to work autonomously, think strategically, and take initiative when necessary.

   

   

  The following will be considered an advantage:

• Experience in designing client journeys for failed-payment recovery, retries, fallback options, exception handling, and related client communications.

• Experience integrating funding journeys with loyalty, rewards, promotions, trading, or other adjacent product areas.

• Experience working in high-volume transaction environments and collaborating with operational teams.
• Knowledge of KYC, KYB, AML, transaction monitoring, source-of-funds verification, deposit verification, and withdrawal eligibility requirements.
•  A solid understanding of financial products such as CFDs, options, and futures.
• A strong understanding of the needs and characteristics of clients in the FX market.

• Strong business acumen and an understanding of the trade lifecycle.

   

  Benefit from:

• Attractive remuneration package plus performance related reward
• Private health insurance
• Corporate pension fund
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

Πώς να υποβάλετε αίτηση

Please visit our website www.xm.com/careers to submit your online application for this position.

All applications will be treated with strict confidentiality!

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