Περιγραφή εργασίας

Job Description

 The successful candidate will be the first point of contact for guests, ensuring excellent service, smooth check-in/check-out processes, and maintaining the safety and security of the premises.

Key Responsibilities

 •    Greet and assist guests in a courteous and professional manner.

 •    Handle late check-ins, early check-outs, and room assignments.

 •    Answer and transfer phone calls; respond to emails and guest inquiries.

 •    Monitor security cameras and ensure safety procedures are followed.

 •    Maintain accurate records of guest arrivals, departures, and room occupancy.

 •    Coordinate with housekeeping and maintenance teams regarding room status or urgent requests.

 •    Handle guest complaints and escalate issues to management when necessary.

 •    Keep the reception area neat, organized, and welcoming at all times.

 Qualifications & Skills

•    Previous experience in hospitality, reception, or customer service preferred.

•    Strong communication and interpersonal skills.

•    Ability to remain professional, calm, and resourceful under pressure.

•    Basic knowledge of front office systems (PMS/booking software) is an advantage.

•    Good problem-solving and multitasking abilities.

•    English and Greek language is a must.

Requirements

•    Working 2 afternoon and 2 nights per week.

•    High school diploma or equivalent (hospitality training is desirable).

 Benefits

•    Competitive salary with night shift allowance.

•    Training and career development opportunities.

•    Supportive and collaborative work environment.

Πώς να υποβάλετε αίτηση

Please send you CV to nicole.achilleos@gmail.com

Κατηγορίες εργασίας

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ORDILO LIMITED