Itihad Elhelal Ltd. was established in Cyprus in 2022 as a branch of Itihad Elhelal Trading Company, an FMCG trading and import company established in Palestine in 1995. With more than 30 years of experience in the FMCG sector, the company has established a strong reputation as one of the leading distributors of international brands in Palestine. Building on this successful experience, Itihad Elhelal Ltd. is expanding its operations in Cyprus and strengthening its presence in the local FMCG market.
About the Role
As part of our continued growth, we are looking for motivated and results-driven Sales Representatives to join our team and play a key role in identifying new business opportunities, developing customer relationships, expanding distribution, and driving sales across retail outlets.
Scope of Work
Identify, approach, and develop new business opportunities within the FMCG market to expand the customer base and drive sales growth.
Build and maintain strong, long-term relationships with existing and potential customers, ensuring a high level of customer satisfaction.
Drive market growth by increasing product availability, distribution, market share, and overall profitability within the assigned territory.
Achieve and exceed monthly, quarterly, and annual sales targets and key performance indicators (KPIs).
Present and promote the company’s products effectively, providing accurate product information and recommending solutions that meet customer needs.
Monitor market trends, customer preferences, competitor activities, pricing, and promotional initiatives to identify opportunities and respond effectively to market changes.
Gather and communicate relevant market intelligence and customer feedback to support business and sales strategies.
Handle customer inquiries and complaints professionally, ensuring timely resolution and appropriate follow-up.
Provide effective post-sales support to strengthen customer relationships and encourage repeat business.
Maintain accurate records of customer interactions, sales activities, orders, and other relevant information, and provide regular reports as required.
Required Skills & Competencies
3–5 years of proven sales experience, preferably within the FMCG or food sector, with a strong background in dealing with retailers, supermarket chains, and grocery stores.
Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with customers and business partners.
Strong negotiation and influencing skills, with the ability to effectively present products, negotiate commercial terms, and close sales.
Strong commercial awareness and understanding of the FMCG retail market, including customer needs, market trends, and competitive activity.
Results-driven mindset with a proven ability to achieve and exceed sales targets and KPIs.
Good organizational and time-management skills, with the ability to work independently and manage multiple customer accounts effectively.
Valid driver’s license and willingness to travel within the assigned territory as required.
Prepare and submit timely sales reports, customer updates, and performance reports as requested by management.
Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and other relevant business tools.
Education
Bachelor’s degree in, Business administration, Marketing, accounting or a relevant field
