Περιγραφή εργασίας

Technical Warranty Officer

At Unicars, your career is an opportunity driven by decades of automotive excellence in Cyprus. We’re proud to be recognized as a Great Place to Work® for six consecutive years and a Best Workplace, both by our team of 200+ dedicated people across Cyprus. Guided by our values of integrity, teamwork, development, and responsibility, we’ve built an environment where you can innovate, collaborate, and grow. 

Here, you’re not just joining a company, you’re joining a culture that empowers you to shape your future and the future of mobility.  

Job Summary: 

We are looking to recruit a Technical Warranty Officer for full-time employment based in Nicosia. The candidate will be responsible to ensure that all warranty claims submitted by dealer networks comply with manufacturer warranty policies, procedures, and technical standards, minimizing financial risk to the importer while maintaining fair and timely warranty reimbursement.

Other main Duties and Responsibilities:

• Provide daily technical and warranty support to workshops, including special repair cases and requests for official service solutions, campaigns, recalls, and manufacturer statements.
• Monitor, coordinate, and support warranty audits in accordance with manufacturer specifications and requirements.
• Review, process, and approve warranty claims in collaboration with the respective brands and manufacturer systems.
• Communicate effectively with technicians, service advisors, and manufacturer representatives to investigate and resolve warranty-related issues.
• Ensure that all warranty procedures and policies are applied correctly, consistently, and within required timelines.
• Prepare, analyse, and submit warranty statistics and performance reports as requested by the manufacturers. 

What You’ll Bring to the Team: 
We’re seeking someone who combines expertise with drive, personality, and purpose. 

• Diploma or Degree in Automotive Engineering, Mechanical Engineering, or any other related field

• At least 3 years of prior experience in a similar role (Warranty/Service/Technical Advisor)

• Strong computer literacy, including proficiency in MS Office
• Excellent command of both Greek and English, written and verbal
• Strong teamwork and collaboration skills
• Excellent organizational abilities, with the capacity to multitask, take initiative, and meet deadlines
• Outstanding communication and interpersonal skills
• Ability to perform well under pressure
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously

Why We're a Great Place to Work:

At Unicars, people come first. We foster a supportive, innovative culture and offer benefits designed to help you grow and thrive:

• Competitive salary package, including 13th salary 

• Annual leave entitlement that increases with years of service

• Friday afternoons off  

• Flexible arrival and departure times 

• Ongoing professional development and training opportunities 

• Group healthcare plan 

• Because family matters – paid maternity/paternity leave support

• Provident Fund to support your future 

At Unicars, we are passionate about creating a workplace where people feel supported, valued, and inspired to grow. If you’re ready to take the next step in your career, we’d love to hear from you. You can submit your CV here until 22/11/2026.

All applications will be treated as strictly confidential.

Πώς να υποβάλετε αίτηση

Οι ενδιαφερόμενοι υποψήφιοι παρακαλούνται να στείλουν το βιογραφικό τους στον Διευθυντή Ανθρώπινου Δυναμικού στο hr@unicars.com.

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