Education Centers

Cyprus

UCLan Cyprus Ltd

Secretaries

Customer Service / Support

Duties and Responsibilities<ul><li>Be responsible for the successful operation of the reception and information point of the University.</li><li>Provision of excellent customer service.</li><li>To organise the mailing of the University and register incoming and outgoing communication received either via fax or info email or post, with log and indexing as required.</li><li>To provide support and assistance to the Head of Events and Hospitality, including managing the Travel Office of the university, the organisation and administrative tasks of the events of the university, the stationary needs and stock control, etc.</li><li>To support on various administrative tasks under the guidance of the Chief Operating Officer.</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Degree in Office Administration, Business Administration, or other related subject</li><li>Minimum of two years’ experience working in a busy office/reception and/or customer service environment, including general clerical experience and/or customer relations and services area</li><li>Excellent knowledge of Microsoft Office, in particular Word and Excel</li><li>Excellent command of both Greek and English Language</li><li>Excellent communication skills, both verbally and in writing</li><li>Ability to function under pressure and managing incoming guests and requests</li><li>Positive and outgoing personality, with strong sense of duty, work ethics, responsibility and reliability</li></ul>&nbsp;Gross annual salary:&nbsp;€15,000&nbsp;&nbsp;Our package:<ul><li>25 days of Annual Leave</li><li>13th&nbsp;Salary</li><li>Provident Fund Scheme</li><li>Maternity/ Paternity Scheme</li><li>Discounted tuition fees opportunities for educational development for all staff member and their family members/ Scholarships</li><li>Free Access to the University Sport Facilities</li><li>Professional and Personal Development Opportunities&nbsp;</li></ul>Please send your completed UCLan Cyprus Application Form and your CV by email to <a href="mailto:hr@uclancyprus.ac.cy">hr@uclancyprus.ac.cy</a>.&nbsp;&nbsp;The UCLan Cyprus Application form can be obtained<a target="_blank" rel="noopener noreferrer" href="https://www.uclancyprus.ac.cy/wp-content/uploads/2024/07/UCLan_Cyprus_Staff_Application_Form3-Final.docx"> here</a>.&nbsp;&nbsp;Job Description can be obtained from<a target="_blank" rel="noopener noreferrer" href="https://www.uclancyprus.ac.cy/wp-content/uploads/2025/01/JD-Front-Desk-Officer-Jan2025.doc"> here</a>.&nbsp;No CVs will be accepted without a completed UCLan Cyprus Application Form.&nbsp;&nbsp;The closing date for applications is on Friday 7th of February 2025.For informal enquiries, please contact the HR Department&nbsp;either via email at&nbsp;<a href="mailto:hr@uclancyprus.ac.cy">hr@uclancyprus.ac.cy</a> or call on 24 694000.&nbsp;Join a university that’s proud to be recognized as a Great Place to Work®.&nbsp;UCLan Cyprus is an equal opportunities employer

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