Betting Companies

Cyprus

Cleverpath Holdings Ltd

Customer Service / Support

Join our team as a Customer Support Representative!&nbsp;Megabet Plus, the biggest betting company in Cyprus, is looking to recruit a passionate and customer-oriented individual for the position of Customer Support Representative at our main office, in Nicosia.If you are passionate about helping people and making a real difference for customers, we want you on our team!&nbsp;What you’ll do:<ul><li>Be the first point of contact for customers, offering exceptional support via phone, email and chat.</li><li>Ensure all customer issues, questions and complaints are responded to and resolved efficiently and in a timely manner.</li><li>Build sustainable relationships and trust with customers by providing friendly, professional and reliable support.</li><li>Guide customers step-by-step to find the best solutions while treating them with respect and adhering to company policies and procedures.</li><li>Work closely with our team to provide feedback, share insights and improve customer experience.</li></ul>&nbsp;What we are looking for:<ul><li>Ability to be working in shifts, including night, weekend and holiday shifts (Working 5 days per week total of 38 hours).&nbsp;</li><li>Fluency in Greek and English is a must.&nbsp;</li><li>Comfortable using customer support software, CRM systems and online communication tools</li><li>Strong written and verbal communication skills- ability to engage with customers in a friendly, professional manner.</li><li>Excellent customer service and complaints handling skills.</li><li>Bachelor’s degree in business administration / communications or in a related field will be considered an advantage</li><li>Previous online customer support experience is a plus</li></ul>&nbsp;Why you’ll love working with us:<ul><li>Attractive salary aligned with skills and experience</li><li>13th salary</li><li>21 days annual leave</li><li>Opportunities for growth and development</li><li>Monthly social events and activities</li></ul>&nbsp;ApplicationsReady to make a difference? Apply now by sharing your resume to <a href="mailto:hr@megabetplus.co">hr@megabetplus.co</a> and help us deliver exceptional service that our customers rave about!Please note that due to high volumes of applications received only shortlisted applicants will be responded to.

Customer Support Representative

Customer Support Representative

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