Sporting Goods / Sportswear 

Cyprus

Cosmos Sport

Store Managers

Cosmos Sport SA, member of JD Sports Fashion Plc, founded in September of 1982. First store opened in Heraklion-Crete and since then the network expanded 98 further physical stores in Greece &amp; Cyprus, 5 retail brands (<a target="_blank" rel="noopener noreferrer" href="https://www.jdsports.gr/">JD Sports</a>, <a target="_blank" rel="noopener noreferrer" href="https://www.cosmossport.gr/">Cosmos Sport</a>, <a target="_blank" rel="noopener noreferrer" href="https://www.sneaker10.gr/">Sneaker10</a>,<a target="_blank" rel="noopener noreferrer" href="https://www.slamdunk.gr/">Slamdunk</a>, <a target="_blank" rel="noopener noreferrer" href="https://www.rundome.gr/">Rundome</a>) 8 on-line shops and thousands of happy customers in Greece and Cyprus. Cosmos Sport is a constantly growing omnichannel company with a strong passion for sportswear, street style and limited items. Our team consists of 1800+ highly skilled, self-motivated young people, who love sports and have a passion for innovation! We are proud that Cosmossport.gr is now the No1 on-line store in the industry also selling abroad, having been awarded for 7 consecutive years as the best online sports shop in the country in e-volution Awards. We are excited being a preferred partner for global brands like Nike, Adidas, Reebok in the SEE. &nbsp;We are looking for a talented and passionate Store Manager for our Cosmos Sport store in Neon Mall ! Store Managers are accountable for every aspect of the retail store operations, ensuring that all areas of the store are engaged, performing, and delivering world-class guest experience. This role is responsible for the talent acquisition, ongoing people development and growth within their community.Responsibilities:CUSTOMER<ul><li>Maintain an exceptional service experience in store, ensuring high level customers’ satisfaction</li><li>Deal with inquiries and complaints and resolving clients issues / requests</li><li>Foster a Client centric mindset by developing and maintaining solid Client relationships</li><li>Implement, in partnership with other company functions, clienteling initiatives and events and securing Client loyalty</li></ul>TEAM<ul><li>Train, mentor, motivate, offer constructive feedback to the team and encourage progression within the company</li><li>Hold regular training meetings within the store and ensure all personnel completes the inhouse online Academy, making sure the team is able to maintain the high standards required</li><li>Support team members (e.g., leading by example or coaching) to ensure a great guest experience</li><li>Promote an entrepreneurial and team spirit approach, using effective communication, ensuring efficient organization and professional growth</li><li>Ensure a hazard-free, safe and healthy working environment in compliance with regulations</li><li>Ensure the team is always informed about product, policies and procedures</li><li>Attract and recruit the best talents available on the market through networking and scouting</li></ul>RETAIL<ul><li>Lead and manage all the day-to-day operational activities of the store and ensure compliance with policies and procedures</li><li>Monitor and control store productivity levels with an aim to achieve and exceed targeted KPIs</li><li>Analyse reports in order to make key sales decisions</li><li>Implement personnel and resource planning strategies to optimize staff schedules</li><li>Work extensively in partnership with the Marketing, VM, Commercial dept. in order to build strong customer retention</li></ul>VISUAL MERCHANDISING<ul><li>Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.</li><li>Making sure that all new product and the advertised product is all visible and in the correct locations.</li><li>Ensure mannequins, displays, and windows are</li></ul>Requirements&nbsp;<ul><li>University Degree or equivalent qualification</li><li>A minimum of 2 years’ experience of managing a standalone retail store (or Department Store floor)</li><li>Excellent use of English language and computer skills</li><li>Excellent verbal, written and interpersonal skills</li><li>Numerical and analytical knowledge to monitor KPIs</li><li>Sound working knowledge of Microsoft Office</li><li>Leadership skills and business orientation</li><li>Excellent communicator, with a positive, open and progressive, energetic, motivating, personal style</li><li>Customer service orientation with in-depth knowledge of basic business management processes</li><li>Passion for sports and fashion</li><li>Willingness to learn and tackle new challenges</li></ul>Benefits&nbsp;<ul><li>Competitive compensation package &amp; performance bonus</li><li>Career development opportunities &amp; education programs</li><li>Up to 75% discount at the European University of Cyprus (face-to-face or online attendance)</li><li>Health &amp; wellness programs to keep you active including gym memberships.</li><li>One day off, part of our "parents’ day off" program</li><li>Generous employee discount in all our brands</li><li>Easy access in a mental health platform</li><li>Strong company cultures are fostered through corporate events and team-building retreats.</li><li>Free confidential psychological support with a professional team</li><li>Extras, discounts and perks - We offer a variety of 100+ cool <a target="_blank" rel="noopener noreferrer" href="https://www.cosmossport.cy/en/cms/219/people-benefits">extras!</a></li></ul><a target="_blank" rel="noopener noreferrer" href="https://apply.workable.com/j/EA894DD7AF">Apply for this job&nbsp;</a>

Store Manager #Cosmos Sport Πάφου (Neon mall)

Store Manager #Cosmos Sport Πάφου (Neon mall)

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