Building / Construction

Cyprus

Pafilia Property Developers Ltd

Hotel Management / Administration

A collection of the world’s most renowned architects, designers, and engineers came together to create ONE. United by a shared vision, they delivered an exceptional, unique, and genuine landmark residence with unrivalled quality, striking aesthetics, and breathtaking elegance that redefines luxury living in Limassol.&nbsp;ONE is seeking to recruit an enthusiastic, client-oriented, and professional Front Office Supervisor to join our growing team. The successful candidate will act as a key representative of our operations and ensure the smooth and efficient supervision of the Front Office team, delivering an exceptional experience to all residents and guests.&nbsp;The Front Office Supervisor will be responsible for overseeing the daily operations of the reception desk, supervising receptionist and secretarial duties, and ensuring the highest standards of customer service are consistently maintained. The role includes managing phone communications, handling resident inquiries and requests, coordinating front desk activities, and supporting the team in resolving operational matters efficiently and professionally.&nbsp;&nbsp;Location: ONE, Limassol&nbsp;Key Responsibilities:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supervise and support the receptionist team to ensure efficient front desk operations, professional communication, and the consistent delivery of high-quality customer service·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Greeting and welcoming guests as they approach the front desk.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Answering questions and addressing complaints.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Report any issues, concerns, damages in communal areas and client properties.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Property Management System (PMS) operation and management.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform duties under the relevant procedures and instructions of the House Manager.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understand the company’s policy on work shifts, guest’s possessions and privacy issues.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Report and return any residents’/guests’ properties found.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Report cases of property damage in commercial and residential spaces to the Maintenance department and House Manager.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Communicate and follow up any information to the necessary department for resolving.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Clean and store all essential equipment at the end of the shift.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintaining a clean, tidy, smart and well-organized work environment.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tidying up the lobby area and surroundings.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Answer all incoming calls and redirect them or keep messages.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor office supplies and place orders when necessary.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Keep updated records and files.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Take up other duties as assigned (travel arrangements, booking services, schedules etc.)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor and log office sales, expenses and costs.&nbsp;Requirements:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High school diploma.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Two years of previous experience in a similar position.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in Greek &amp; English. Knowledge of any other language (i.e Russian) will be considered an advantage.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; In-depth&nbsp;knowledge of team management.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent knowledge of MS Office (especially Excel and Word).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Great interpersonal and communication skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer-oriented mindset.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organisational skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attention to detail.&nbsp;&nbsp;A remuneration package commensurate with qualifications and experience will be offered to the successful candidate.&nbsp;To apply please visit our website <a target="_blank" rel="noopener noreferrer" href="https://www.blueorangeservices.com/careers">blueorangeservices.com/careers</a>&nbsp;All applications will be treated with the strictest confidentiality.&nbsp;

ONE - Front Office Supervisor

ONE - Front Office Supervisor

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