Tourism - Hotels

Cyprus

Golden Coast Beach Hotel

Receptionists / Front Desk Officers

Duties and Responsibilities:<ul><li>Ensure that all guests receive courteous, warm, and professional service during check-in and check-out.</li><li>Provide excellent, friendly, and professional guest service at all times, ensuring a memorable experience.</li><li>Handle guest complaints promptly and effectively, following up as necessary to ensure resolution.</li><li>Accurately enter guest data into the system to maintain up-to-date and correct information.</li><li>Manage cash and in-house guests’ folio-accounts.</li><li>Note any special requests from guests and communicate them to the relevant department for prompt action.</li></ul>&nbsp;Qualification and Experience:<ul><li>Working experience of at least 1-2 years in a similar position</li><li>Very good knowledge of English&nbsp;and German&nbsp;language</li><li>Excellent communication&nbsp;and interpersonal skills</li><li>Ability to work in a team</li><li>Positive, engaging personality&nbsp;with strong customer service skills</li><li>Professional appearance &amp; attitude</li></ul>&nbsp;Benefits:<ul><li>An attractive remuneration package based on qualifications and experience.</li><li>13th salary</li><li>Provident Fund &nbsp;&amp; other benefits</li><li>Accommodation &amp; meals provided</li><li>Discount on company’s products and services</li><li>Learning, development and growth opportunities</li></ul>&nbsp;&nbsp;

Hotel Receptionist

Hotel Receptionist

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