Healthcare

Cyprus

Medicover Laboratories

Secretaries & PA

Customer Service / Support

Receptionists / Front Desk Officers

Medicover Laboratories is looking to hire a Call Center Operator to join our team, in Strovolos (Nicosia Medical Center).&nbsp;Working Days: 6/week (Monday - Saturday. Saturday is on rotation with the rest of the team) Working Hours: 42hrs/week, the call center operates from 7:30am - 7pm&nbsp; Shifts: Morning and Afternoon on weekdays (Shifts are on rotation with the rest of the team). Saturday only morning shift (7:30am - 2pm) &nbsp;Key Responsibilities:<ul><li>Answer incoming calls and assist clients in a professional and friendly manner</li><li>Provide information regarding laboratory services and tests</li><li>Handle client inquiries and direct calls to the appropriate department when needed</li><li>Cover for Doctor Secretaries positions when necessary</li><li>Support the daily operations of the call center</li></ul>Requirements:<ul><li>Previous experience in a call center, customer service, or healthcare environment will be considered an advantage</li><li>Excellent communication and interpersonal skills</li><li>Good computer skills</li><li>Fluency in Greek and English</li><li>Polite, responsible, and team-oriented personality</li><li>Ability to work under pressure and multitask</li></ul>What We Offer:<ul><li>13th salary and provident fund</li><li>Friendly and professional working environment</li><li>Training and support</li><li>Opportunity to work within a growing healthcare organization</li></ul>&nbsp;

Call Center Operator

Call Center Operator

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