Tourism - Hotels

Cyprus

Parklane, a Luxury Collection Resort & Spa

Bell Staff & Porters

Receptionists / Front Desk Officers

Duties &amp; Responsibilities<ul><li>Greet and escort guests to rooms.</li><li>Open doors and assist guests/visitors entering and leaving property.</li><li>Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.</li><li>Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).</li><li>Transport guest luggage to and from guest rooms and/or designated bell area.</li><li>Assist with luggage storage and retrieval.</li><li>Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.</li><li>Arrange transportation (e.g., taxicab, shuttle bus) for guests/visitors, and record advance transportation request as needed.</li><li>Communicate parking procedures to guests/visitors.</li><li>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional.</li><li>Maintain confidentiality of proprietary information; protect company assets.</li><li>Support all co-workers and treat them with dignity and respect. Support team to reach common goals.</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 23 kg without assistance.</li><li>Assist with moving, lifting, carrying, and placing of objects weighing more than 34 kg.</li><li>Stand, sit, or walk for an extended period or for an entire work shift.</li><li>Move at a speed that is required to respond to work situations (e. g., run, walk, jog).</li><li>Read and visually verify information in a variety of formats (e. g., small print).</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li><li>Welcome and acknowledge all guests according to company standards.</li></ul>&nbsp;Qualifications<ul><li>High school graduate or equivalent.</li><li>2+ years’ prior experience in the Hospitality Industry in 4- or 5-star Hotels in the same or similar position</li><li>Excellent Knowledge of English Language (Greek &amp; Russian Language is a plus)</li><li>Excellent Communication Skills</li><li>Physically agile and able to stand for extended periods</li><li>Pleasant Personality</li></ul>&nbsp;Benefits<ul><li>Competitive remuneration package</li><li>Career Growth, Training programs and professional development</li><li>Free meals during shift</li><li>Participation in the company’s staff events and rewards for achievements</li><li>Discount Card for various shops, restaurants and occasional vouchers</li><li>Referral bonus</li></ul>&nbsp;Apply by sending your CV at the strictest confidence at&nbsp;<a href="mailto:recruitments@parklanecyprus.com">recruitments@parklanecyprus.com</a>

Bellman

Bellman

RELATED JOBS