Tourism - Hotels

Cyprus

Kanika Hotels & Resorts

Business Administration

Customer Service / Support

HORECA employees

For over 49 years, Kanika Hotels &amp; Resorts has been a leader in hospitality design, earning numerous awards for innovation and talent development. Our success comes from our dedicated team, and we’re always excited to welcome new members.&nbsp;As a Guest Services Officer, you will play a key role in turning guests into loyal friends and fans. If you're outgoing, hospitable, and embody the Kanika spirit of service, professionalism, and teamwork, this role could be perfect for you. We look forward to hearing from you!&nbsp;Key Responsibilities:<ul style="list-style-type:disc;"><li style="line-height:normal;tab-stops:list 36.0pt;">Escort educational groups, welcome all guests, and maintain regular contact with VIPs</li><li style="line-height:normal;tab-stops:list 36.0pt;">Assist with inquiries, resolve issues, and handle complaints</li><li style="line-height:normal;tab-stops:list 36.0pt;">Suggest ways to improve guest experiences and process satisfaction reports</li><li style="line-height:normal;tab-stops:list 36.0pt;">Coordinate management cocktail events and participate in Public Relations activities</li></ul>Qualifications and Experience:<ul style="list-style-type:disc;"><li style="line-height:normal;tab-stops:list 36.0pt;">Diploma in Hospitality Management, Public Relations, or related field</li><li style="line-height:normal;tab-stops:list 36.0pt;">At least 2 years’ experience in a 4 or 5-star hotel</li><li style="line-height:normal;tab-stops:list 36.0pt;">Warm, guest-focused personality and strong team player</li><li style="line-height:normal;tab-stops:list 36.0pt;">Fluent in English and Greek; additional languages are a plus</li><li style="line-height:normal;tab-stops:list 36.0pt;">Advanced computer skills, with knowledge of Fidelio as an advantage</li><li style="line-height:normal;tab-stops:list 36.0pt;">EU citizen or valid EU work permit</li></ul>The Kanika Hotels and Resorts Benefits:<ul style="list-style-type:disc;"><li style="line-height:normal;tab-stops:list 36.0pt;">Be recognized for your hard work through our Recognition and Rewards Scheme</li><li style="line-height:normal;tab-stops:list 36.0pt;">Enjoy delicious meals during work hours at our KANIKAFE</li><li style="line-height:normal;tab-stops:list 36.0pt;">Secure your future with a provident fund after just six months</li><li style="line-height:normal;tab-stops:list 36.0pt;">Receive a 13th salary and an Easter bonus of 20% (pro-rated)&nbsp;based on Basic salary</li><li style="line-height:normal;tab-stops:list 36.0pt;">Benefit from 21 days of annual leave (pro-rated)</li><li style="line-height:normal;tab-stops:list 36.0pt;">Earn extra allowances for working on Sundays or public holidays</li></ul>Accommodation Benefits:<ul style="list-style-type:disc;"><li style="line-height:normal;tab-stops:list 36.0pt;">Airport taxi transfer upon arrival for a smooth start (from the nearest airport)</li><li style="line-height:normal;tab-stops:list 36.0pt;">Stay in shared accommodation with three meals daily</li><li style="line-height:normal;tab-stops:list 36.0pt;">Plus, all the above perks to enhance your experience!</li></ul>Ready to take your hospitality career to the next level and make a real impact? We’re looking for passionate professionals like you to join our team!&nbsp;Don’t miss your chance—apply now and submit your CV here:&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://form.asana.com/?k=fK_0bLU4810AQDxN7xwH7w&amp;d=6450303080948">https://form.asana.com/?k=fK_0bLU4810AQDxN7xwH7w&amp;d=6450303080948</a>&nbsp;"Your journey to success starts with Kanika Hotels and Resorts"

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