Media

Cyprus

Digital Tree

Office Administrator

Customer Service / Support

Call Center Operators 

Secretaries

Who we are<a href="https://www.evresis.com.cy/">Evresis&nbsp;</a>is a multipurpose call center, which provides full support and solutions to a variety of industries across Cyprus for the past 30 years. Evresis belongs to the wider group of Digital Tree. Learn more about us&nbsp;<a href="https://digitaltree.com.cy/">here</a>.&nbsp;What we offer<ul><li dir="ltr">Competitive salary based on qualifications and experience</li><li dir="ltr">Opportunities for continuous development and improvement</li><li dir="ltr">Five-day workweek</li></ul>&nbsp;Main Responsibilities<ul><li dir="ltr">Provide Client Support through various channels including email and phone</li><li dir="ltr">Identify customers’ needs, gather the necessary information and provide the best suitable solution</li><li dir="ltr">Respond promptly to customer inquiries</li><li dir="ltr">Investigate and resolve issues related to transactions, such as deposits, withdrawals, and payment discrepancies</li><li dir="ltr">Help the customer navigate the online banking platform</li><li dir="ltr">Ensure customer satisfaction and provide professional customer support</li><li dir="ltr">Follow the company's procedures when performing daily tasks</li><li dir="ltr">Keep record of customer interactions, comments and complaints</li></ul>&nbsp;Requirements<ul><li dir="ltr">Strong writing and verbal skills in English &amp; Greek</li><li dir="ltr">Very strong communication and interpersonal skills</li><li dir="ltr">Ability to prioritize, multitask and work under pressure</li><li dir="ltr">Previous experience in customer service, preferably in a banking or financial services environment, will be considered an advantage.</li><li dir="ltr">Passionate, enthusiastic and hardworking individual</li><li dir="ltr">Team spirit and problem-solving skills</li><li dir="ltr">Excellent attention to detail</li></ul>&nbsp;Interested applicants should send their CV to&nbsp;<a href="mailto:careers@digitaltree.com.cy">careers@digitaltree.com.cy</a>, quoting the reference number&nbsp;CSREB0425, no later than&nbsp;Sunday, 27th of April 2025.

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