State Organizations/Agencies

Infocredit Group

Customer Service / Support

Infocredit Group is a leading provider of business intelligence and risk management solutions for more than 50 years. The company offers high-quality flexible solutions, ranging from Credit Risk Management to Regulatory Compliance, Debt Recovery, Call Centre Services, Training, Consulting, ESG Services and Digital Marketing.&nbsp;Position:Infocredit Group is currently looking for a full time Sales Administration &amp; Customer Support Officer for Credit Risk Solutions to join our team.&nbsp;The Sales Administration &amp; Customer Support Officer is responsible for providing thorough administrative assistance to the sales team and ensuring the seamless execution of sales activities. This role encompasses coordinating sales procedures, managing sales data, preparing sales materials, and delivering outstanding customer service to internal and external stakeholders.&nbsp;Working Hours: Monday-Thursday 08:30-17:30, Friday 08:30-14:30&nbsp;Requirements/Qualifications:<ul style="list-style-type:disc;"><li style="tab-stops:list 36.0pt;">BSc/BA degree in Business or related field</li><li style="tab-stops:list 36.0pt;">Excellent Command of Written and Spoken Greek and English Language</li><li style="tab-stops:list 36.0pt;">Good Knowledge of Computer Skills (Microsoft/ Internet etc.)</li><li style="tab-stops:list 36.0pt;">Previous Working Experience in similar position (will be considered an advantage)</li><li style="tab-stops:list 36.0pt;">Strong oral and written communication skills, as well as presentation skills</li></ul>&nbsp;Skills and Characteristics:<ul style="list-style-type:disc;"><li style="tab-stops:list 36.0pt;">Strong Organizational skills</li><li style="tab-stops:list 36.0pt;">Good interpersonal and communication skills</li><li style="tab-stops:list 36.0pt;">Ability to manage pressure and prioritize tasks and workload</li><li style="tab-stops:list 36.0pt;">Teamwork skills</li><li style="tab-stops:list 36.0pt;">Ability to communicate ideas and concepts</li><li style="tab-stops:list 36.0pt;">Ability to perform multiple tasks concurrently</li><li style="tab-stops:list 36.0pt;">Ability to persuade and influence others.</li><li style="tab-stops:list 36.0pt;">Ability to develop and deliver presentations.</li></ul>&nbsp;&nbsp;&nbsp;Duties &amp; Responsibilities:<ul style="list-style-type:disc;"><li style="tab-stops:list 36.0pt;">Respond to customer requests and answer questions about products or the company.</li><li style="tab-stops:list 36.0pt;">Respond to vendor requests</li><li>Performs excellent Customer Relation Management (CRM)</li><li style="tab-stops:list 36.0pt;">Ask questions to understand customer requirements and close sales.</li><li style="tab-stops:list 36.0pt;">Deals with customer complaints in a professional manner.</li><li style="tab-stops:list 36.0pt;">Prepares contracts and proposals for new and prospective customers.</li><li style="tab-stops:list 36.0pt;">Performs cold- calling for sales.</li><li style="tab-stops:list 36.0pt;">Managing clerical or other administrative staff.</li><li style="tab-stops:list 36.0pt;">Organizing, arranging and coordinating meetings.</li><li style="tab-stops:list 36.0pt;">Word processing and dealing with email and telephone enquiries.</li></ul>&nbsp;&nbsp;What we offer:<ul style="list-style-type:disc;"><li style="tab-stops:list 36.0pt;">Attractive remuneration package.</li><li style="tab-stops:list 36.0pt;">Pension plan.</li><li style="tab-stops:list 36.0pt;">Hybrid work according to company policy</li><li style="tab-stops:list 36.0pt;">Comprehensive training to ensure you are equipped with the knowledge and skills needed to excel in your role.</li><li style="tab-stops:list 36.0pt;">Supportive working environment where collaboration and teamwork is valued.</li><li style="tab-stops:list 36.0pt;">Ongoing support and constructive feedback to help you succeed and grow in your role.</li></ul>&nbsp;If you are interested, please send your C.V. at&nbsp;<a href="mailto:hr@infocreditgroup.com">hr@infocreditgroup.com</a>, mentioning the position you are applying for.&nbsp;InfoCredit Group Limited is an Equal Opportunity Employer

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