Building / Construction

Cyprus

Imperio

Business Administration

Customer Service / Support

Real Estate Sector

We’re seeking a dynamic Client Ambassador&nbsp;to join our sales team. If you’re passionate about providing exceptional customer service, enhancing customer experience, and driving results, this role is for you!&nbsp;Key Responsibilities:<ul style="list-style-type:disc;"><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Act as the primary point of contact for clients, ensuring a seamless customer service journey with us.&nbsp;</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Foster a positive client experience, providing support from the finalization of the agreement stage to after-sale assistance.&nbsp;</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Serve as a liaison between internal departments, ensuring timely updates on the completion of the sales process, following up on client requests and open issues, and facilitating inter-departmental coordination throughout the sales cycle.</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Develop and maintain client relationships by addressing their needs, concerns, and feedback promptly.</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Demonstrate a comprehensive understanding of our property portfolio, including development projects, rental properties, and management services and internal processes, to effectively advise clients.</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Address client issues, resolve complaints, and facilitate the efficient resolution of any challenges or concerns.</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Collaborate with both internal and external team to meet client requirements.</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Support the sales team in organizing events, open houses, or client appreciation activities to engage potential and existing clients.</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Maintain accurate client records and ensure smooth communication between clients and internal teams.</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Responsible for the CRM upkeeping and updating the sales team.&nbsp;</li><li>Collaboration with the Sales Director in reporting and presentation preparations.&nbsp;</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Ensure smooth office management and administration of the sales office.</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Perform other related duties as assigned by the management.&nbsp;</li></ul>What We’re Looking for:&nbsp;<ul style="list-style-type:disc;"><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">A bachelor's degree in Business Administration, Real Estate Management, Hospitality Management or a related field.&nbsp;</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Minimum of 2 years in customer service, sales or real estate in a similar role.</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Excellent written and verbal communication skills in both Greek and English.&nbsp;</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Friendly, approachable, and professional with a passion for client service.</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Strong problem-solving skills and the ability to address client concerns effectively.</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Basic knowledge of property development, management and the real estate market in Cyprus is highly desirable.&nbsp;</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Results-oriented and self-driven.&nbsp;</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Excellent time management and multitasking skills.</li></ul>What We Offer:<ul style="list-style-type:disc;"><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Competitive salary based on skills and experience.</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">13th salary as part of your compensation.</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">Opportunities for career growth and development.</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">A dynamic and supportive working environment.</li><li style="color:#0F151A;margin-bottom:0cm;tab-stops:list 36.0pt;">An exciting opportunity to work within the real estate sector in a growing market.</li></ul>Ready to Join Us?If you’re ready to take your career to the next level, we’d love to hear from you! Submit your CV today at&nbsp;<a target="_new">https://www.imperioproperties.com/careers/</a>.

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