FinTech

Cyprus

WiseWorld Analytics Ltd

Customer Service / Support

Bring your talent and creativity to a team that values both. We’re seeking an enthusiastic CRM Administrator, eager to make a difference and grow with us 🎯. In WiseWorld Analytics, your contributions matter, and your development is a top priority. Let’s push boundaries and achieve great things together.&nbsp;&nbsp;Company Description:&nbsp;WiseWorld Analytics is a leading provider of corporate solutions,&nbsp;dedicated to excellence and client satisfaction. With a focus on excellence and client satisfaction, our seasoned professionals offer a comprehensive suite of services, including financial analytics, CRM services, risk management and service quality management.&nbsp;&nbsp;Job Description:&nbsp;The CRM Administrator is vital to optimizing CRM workflows! They expertly manage lead distribution, resolve tickets, and maintain clean, up-to-date databases, ensuring smooth communication between the sales team and management. By swiftly addressing issues, generating insightful reports, and enhancing team performance, they uphold data integrity and efficiency, making them essential to the organization’s success!&nbsp;&nbsp;Main Responsibilities:&nbsp;<ul><li>Oversee daily CRM activities, ensuring efficient lead management</li><li>Maintain and update the CRM database of the sales agents</li><li>Assign new leads to the sales team and manage lead distribution</li><li>Generate reports and provide feedback on sales team performance</li><li>Solve tickets raised by agents or other company departments</li><li>Other ad hoc tasks</li></ul>&nbsp;&nbsp;Qualifications:&nbsp;<ul><li>Fluent in the English language, both verbal and written</li><li>Very good in Excel for data management and reporting</li><li>Bachelor's degree in Business or a related field is a plus</li><li>1-2 years of experience in the Forex industry will be considered an advantage</li></ul>&nbsp;&nbsp;Candidate profile:&nbsp;<ul><li>Energetic and motivated for long-term commitment</li><li>Problem solver who takes initiative and responsibility</li><li>Reliable and trustworthy, especially when handling sensitive client data</li><li>Strong attention to detail and organizational skills</li><li>Capable of working collaboratively with teams from different offices</li></ul>&nbsp;&nbsp;What we provide:&nbsp;<ul><li>Competitive Compensation:Our remuneration package is tailored to your skills and experience, ensuring you’re well rewarded for your hard work.</li><li>Growth Opportunities:We’re committed to your career development. Expect ongoing opportunities to learn, grow, and advance.</li><li>Work-Life Balance:Enjoy 21 days of annual leave to recharge and spend quality time with loved ones.</li><li>Healthcare Coverage:After just 3 months, you’ll have fully covered medical insurance.</li><li>Wellness Support:Make use of paid sick leave and exam leave when needed.</li><li>Investing in You:We allocate a training budget to enhance your skills and keep you ahead of the curve.</li><li>Celebrating You:Receive a special bonus on your birthday!</li><li>Referral Rewards:Recommend a successful candidate, and you’ll earn a referral bonus.</li><li>Team Bonding:Join our corporate and team-building events for a fun and supportive work environment.</li><li>Snack Heaven:Our fully equipped kitchen offers free snacks, fruits, and beverages.</li><li>Lunch Treat:Enjoy a complimentary lunch once a week.</li><li>Short Fridays:Wrap up with a 6-hour shift and a half-hour break.</li><li>Need to stay a bit longer?&nbsp;We’ve got you covered! Appreciating your hard work, all overtime hours are paid.</li><li>Exclusive Discounts:Access special discounts with selected companies.</li></ul>&nbsp;&nbsp;Apply now and let’s achieve success together! 🚀&nbsp;<ul><li>Apply at&nbsp;<a target="_blank" rel="noopener noreferrer" href="https://wiseworld.bamboohr.com/careers/169?source=aWQ9OA%3D%3D">wiseworld.bamboohr.com/careers</a>&nbsp;to become a member of our amazing team!</li><li>We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.</li></ul>&nbsp;

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