Cyprus

Whitestreet Investment LTD

Business Administration

Marketing / Public Relations

Customer Service / Support

What is LABS Tower?Labs Tower is an exclusive multifunctional building with different facilities such as serviced apartments, coworking, enterprise office floors, common lounges, gym and restaurants. our aim is to provide our members with an outstanding experience of an elevated lifestyle. We go above and beyond to build an inclusive community of driven and likeminded individuals!&nbsp;Your Contribution to the Team:Be an ambassador of our brand identity; go above and beyond to improve our members' work life experience. Take ownership, be dedicated and assist in bringing people together, fostering a community where people belong to. Our goal is to offer a 5 star hotel experience with a personal touch and we achieve this through attention to detail when it comes to office operations, willingness to exceed customer expectations when it comes to our corporate services and a strong believe in community building and its benefits.&nbsp;Responsibilities<ul><li>Serve as the point of contact (POC) for members and guests for any issues or assistance they may need.</li><li>Onboard new office members following and improving existing operational processes. </li><li>Solve member-related issues to ensure an excellent member experience.</li><li>Monitoring the front desk during operating hours, greet guests and assist members with their meetings, mailing and parcels.</li><li>Responsible for office operations and procedures such as daily walk arounds, weekly grocery shopping, meeting room booking and customer support.</li><li>Production and distribution of newsletters, planning of community events and other initiatives.</li><li>Set up and supervise community events.</li><li>Work with the other departments to assist with operations, maintenance and cleaning issues.&nbsp;</li></ul>Requirements<ul><li>1-2 years of experience in the hospitality industry or in customer service, marketing or events</li><li>High level of English is crucial, Fluency in Russian is a plus.</li><li>Customer-centric and a people person</li><li>Exceptional organizational and multitasking skills</li><li>Driven, dedicated and takes initiative and ownership.</li></ul>

Community Associate

Community Associate

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